The focus of this role is on achieving the best possible outcomes for injured employees while reducing the financial, operational and compliance impact of workplace injuries. Key responsibilities include designing and rolling out proactive injury management strategies, driving sustainable return-to-work outcomes, shortening claim durations and lowering costs, lifting rehabilitation performance, and ensuring compliance with relevant legislation and regulatory obligations.
Key Deliverables
Develop and lead the national rehabilitation and injury management strategy
Establish a high-performance injury management framework aligned to business objectives
Drive continual improvement in injury management systems, processes and outcomes
Provide expert advice and guidance to senior leaders on rehabilitation, return-to-work and workers' compensation matters
Build organisational capability in injury prevention, early intervention and work capacity management
Drive measurable reductions in workers' compensation premiums and claims costs
Identify and implement initiatives that reduce injury-related business disruption
Analyse injury trends, claim performance and financial impacts to develop improvement strategies
Prepare executive reporting on claim liabilities, cost trends, return-to-work performance and key risks
Ensure rehabilitation programs deliver strong commercial outcomes while maintaining employee care and support
Oversee the management of all workers' compensation claims nationally
Drive reductions in claim costs,



claim durations and lost time injuries
Manage relationships with insurers, rehabilitation providers, legal representatives, medical practitioners and regulatory authorities
Lead complex, high-risk and high-cost claims to achieve optimal outcomes
Ensure robust governance and oversight of claim management activities
Lead the development and implementation of effective return-to-work programs across all sites
Promote early intervention strategies to maximise recovery and return-to-work outcomes
Ensure compliance with all state-based workers' compensation, rehabilitation and return-to-work legislation
Maintain national standards, policies and procedures for injury management and rehabilitation
Monitor legislative changes and implement required organisational responses
Experience and Qualifications
10+ years experience in workplace rehabilitation, injury management and return-to-work leadership
Relevant tertiary qualification in Rehabilitation, Occupational Therapy, Physiotherapy, Nursing, Exercise Physiology, Human Resources, Workplace Health & Safety or related discipline
Advanced knowledge of workers' compensation legislation across multiple Australian jurisdictions
Proven ability to improve return-to-work outcomes and reduce claim costs
Robust stakeholder engagement and negotiation skills
Demonstrated experience managing complex workers' compensation claims
Experience leading geographically dispersed teams
Relocation support offered for interstate applicants.
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📌 Head Of Rehabilitation (Brisbane)
🏢 Sharp & Carter Brisbane Professional
📍 Brisbane