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We're looking for a Guest Services Agent with a twist at Adina Hotel Brisbane.For starters, you'll love putting others first and you're smiling when they are – you're the definition of a people person. Being the go-to for guests, managing admin and giving real local advice is all part of the deal.A magnet for happiness, you hold the secrets to a whole city; the kind of places and experiences others shrug off as urban myth.What you don't know, you'll find out to unlock unrivalled staycations. Plus, you'll add your own unique mix of passion, drive, organisation and flex to everything you do (and make it all look effortless).Like us, you always go the extra mile to make guests feel at home. So do we. It's the reason our guests book, repeat book and love us – and it's why we want you on our team.Make no mistake, we're looking for talented people. But the payoff is big; there's endless possibilities, a great team and the chance to make a real difference.Like you, we wake up with a positive mindset, roll up our sleeves and make the most of whatever comes our way. Every day.We value people with authentic charisma, celebrate the uniqueness of every team member and are big on sharing the rewards.If this sounds like your place, then dive in and find more. You deserve it.
We are seeking a Guest Service Agent to join our team. The ideal candidate will be responsible for providing exceptional customer service to guests, ensuring their stay is comfortable and enjoyable. The Guest Service Agent will be the first point of contact for guests, handling inquiries, and resolving any issues that may arise during their stay.
The position is casual with roughly ***** hours per week on offer. We can consider permanent for the right candidate if desired. The successful candidate will be required to work a variety of rotating shifts, including weekends and public holidays. Hotel hours are from 7am to 10pm, with a morning, mid or evening shift allocated.
Responsibilities:
Greet guests upon arrival and check them into their rooms
Provide information about hotel amenities, services, and local attractions
Respond to guest inquiries and resolve any issues that may arise during their stay
Process payments and maintain accurate records of guest transactions
Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
Assist with the planning and execution of events and conferences hosted at the hotel
Maintain a professional and courteous demeanor at all times
Qualifications:
High school diploma or equivalent
Previous experience in customer service or hospitality preferred
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Strong attention to detail and organizational skills
Proficient in Microsoft Office and other computer applications
Ability to work flexible hours, including nights, weekends, and holidays
Unrestricted automatic or manual driver's license is essential
Welcome to
Elysium Noosa Resort
an elegant retreat set in the heart of one of Australia's most iconic coastal destinations.
Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from CibariaNoosa /Bar Capri on Hastings Street to our rooms and suites. This transformationestablishesa new benchmark for luxury hospitality on the Sunshine Coast.
Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.
Job Description
Promptly answer all requests for reservations and record them accurately.
Communication between Front Office and Reservations Office open and reciprocal.
Ensure completion of daily duties (e.g. Correspondence, Reports, etc)
Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
Ensure that any payment issues are brought to the attention of the Reservations Supervisor and Financial Controller.
Ensure Authority Forms are received and filed for all chargeback bookings.
To have an understanding of our competitors.
Promote up selling of hotel services.
Manage no show bookings in accordance with the hotel cancellation policy
Understand group booking transactions.
Follow ElysiumResort Noosa brand standards to ensure full compliance within LQA Audits
Any other duties assigned by your Supervisor / Manager.
Qualifications
Customer Service experience
Exposure to systems (preferred Opera)
Ability to multi-task and work in multiple areas in the Front Office department
Additional Information
30% discount on food and beverage at Accor properties worldwide
Generous accommodation discounts across 4,500+ properties in over 110 countries
Career mobility across Accor's global brand portfolio
25% Discount in our signature Restaurant Cibaria & Bar Capri
Immediate Commencement
Learn Your Way – Access leading training platforms like Accor Academy to advance your career and skill
Love helping people start their adventures? Join our team in ahands-on, active rolethat's much more than a desk job. You'll welcome guests, complete rental contracts, demonstrate vehicles (full training provided), and recommend helpful extras to enhance their travel experience. Every day is different, and you'll play a key role in helping customers create unforgettable holiday memories. Why you'll love this role Competitive hourly rate plus uncapped commission*. Free motorhome holiday trials* Full training provided. No RV or motorhome experience required. Active and varied work environment, with no two days the same. Supportive and inclusive team culture. Career development and growth opportunities across the business. Uniform, equipment and onsite parking provided. *Commission earnings are performance-based and not guaranteed. *Available to permanent full-time and part-time team members only. This is a7-day operation, so flexibility to work weekends and public holidays is required. About You Customer service and/or sales experience Current open driver's licence Enjoy fast-paced, active work Friendly, adaptable and customer-focused Confident communicator (additional languages are a bonus) Comfortable using technology Strong teamwork and problem-solving skills About Us At Apollo, we're passionate about helping people explore Australia. As part of thl, Australasia's leading RV rental and tourism company, our trusted brands help thousands of travellers create unforgettable adventures every year. When you join us, you'll become part of a supportive team that values development, teamwork and exceptional customer experiences. Ready to start a career where every day helps create someone's next adventure? Apply now via Seek link. Join one of Australia's most recognised RV travel brands. We'd love to hear from you. We value diversity and inclusion and welcome applications from people of all backgrounds. Applicants must have the right to work in Australia. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
CLLIX Apartments and Hotels is an Australian hospitality provider that manages over 8,500 self-contained, contemporary apartments across more than 52 properties in Brisbane, the Gold Coast,



the Sunshine Coast, Melbourne, and Adelaide, with continued growth planned across Australia and beyond.
Bringing Australian hospitality to the world, CLLIX delivers stylish city and coastal stays through a seamless, tech-enabled experience, all with the CLLIX of a button. We bridge the gap between traditional apartments and hotels, offering the comfort and space of self-contained accommodation combined with professional hotel management and service excellence. Our priority is to ensure every guest, resident, investor, and stakeholder receives a positive and memorable experience.
We are proud to be an Equal Opportunity Employer, welcoming people with disability including mental health conditions, individuals from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution and the perspective you bring to shaping tomorrow's seamless hospitality experiences.
Introduction
Who we are
CLLIX Apartments and Hotels is an Australian hospitality provider that manages over 8,500 self-contained, contemporary apartments across more than 52 properties in Brisbane, the Gold Coast, the Sunshine Coast, Melbourne, and Adelaide, with continued growth planned across Australia and beyond.
Bringing Australian hospitality to the world, CLLIX delivers stylish city and coastal stays through a seamless, tech-enabled experience, all with the CLLIX of a button. We bridge the gap between traditional apartments and hotels, offering the comfort and space of self-contained accommodation combined with professional hotel management and service excellence. Our priority is to ensure every guest, resident, investor, and stakeholder receives a positive and memorable experience.
We are proud to be an Equal Opportunity Employer, welcoming people with disability including mental health conditions, individuals from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution and the perspective you bring to shaping tomorrow's seamless hospitality experiences.
Description
About the Role:
As our Night Auditor, you will be responsible for:
Providing professional and friendly service to guests throughout the overnight shift.
Managing check-ins, check-outs, reservations and guest enquiries.
Completing end-of-day financial processing and Night Audit in RMS.
Reconciling room revenue, payments, adjustments, refunds, EFTPOS and credit card transactions.
Identifying discrepancies and preparing daily audit and reconciliation reports for management.
Supporting management with finance-related projects, including revenue checks, data entry, invoice coding, financial summaries and internal audit/compliance activities.
Monitoring lobby and building access and responding appropriately to after-hours guest issues or incidents.
Conducting routine floor checks and monitoring alarms, fire panels and other building systems.
Working closely with onsite security and escalating security, maintenance or safety concerns as required.
Preparing clear handovers for Front Office, Housekeeping, Maintenance and management.
Providing other operational support as required by the Front Office Manager or Hotel Operations Manager.
Skills And Experiences
About You:
To succeed in this role, you will ideally bring:
Previous experience in hotel Front Office, Night Audit or a similar hospitality role.
Strong numerical skills and attention to detail, particularly when completing financial reconciliations.
Confidence working independently during overnight operations.
A professional, calm and guest-focused approach.
Good communication, problem-solving and incident-management skills.
Strong organisational skills and the ability to prepare accurate reports and handovers.
Experience using RMSor a similar hotel property management system would be highly regarded.
The ability to work overnight shifts, particularly
Wednesday toSaturday nights
, with flexibility based on operational requirements.
Hi there! We'reFive Good Friends, an approved aged care and registered NDIS service provider. We help our Members (others call them clients) live vibrantly in their own homes by wrapping a care team around them and their families. Our innovative software coordinates in the background so our teams can focus on what matters most—delivering exceptional care.
We're proud to be a place where purpose meets impact. Every day, our work contributes to helping people live their best lives and that starts with our people.
As we continue to grow, we're investing in the people who make it all happen. That's where you come in.
About the Role
As a Customer Service Coordinator, you'll be a key part of our Customer Service team, supporting both our Members and Helpers (our incredible carers). You'll be the friendly voice on the phone, the helpful reply in an email, and the calm problem-solver when things get tricky.
This is a busy, phone-based customer service role where you'll spend much of your day supporting customers through inbound and outbound calls, as well as email and chat. You'll work across a variety of enquiries, helping people feel heard, supported and confident using our services.
What You'll Be Doing
Delivering exceptional service to Members and Helpers via phone, email, and chat.
Using your knowledge of Support at Home packages and NDIS to support individual needs.
Collaborating with internal teams to resolve issues and manage feedback with care.
Proactively reaching out to drive engagement, retention and satisfaction (high NPS)
Coaching Members and Helpers to get the most out of our software.
Playing a key role in shaping a positive, impactful customer experience.
What We're Looking For
To be successful in this role, you'll bring:
A minimum of 2 years' experience in a customer support, contact centre or call centre environment.
Experience handling a high volume of phone-based interactions, including both inbound and outbound calls.
Strong verbal and written communication skills, with the ability to build rapport and navigate sensitive conversations.
Excellent problem-solving skills and a genuine passion for helping people.
The ability to multitask across multiple systems while maintaining accuracy and attention to detail.
Strong time management and organisational skills in a fast-paced environment.
Confidence working independently while collaborating effectively with a broader team.
What's in it for you?
The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting.
Flexible working – Brisbane-based team members connect in our South Brisbane HQ once a week, with the flexibility to work from home the rest of the time. We also welcome applications from candidates outside the Brisbane region who wish to work remotely.
$500 yearly wellness allowance to spend on anything that helps you feel good outside of work.
Extra time off – after 2 years, you'll earn an extra day of annual leave each year. You can also buy more leave if you'd like.
Free, confidential counselling through our Sonder Program.




Parental leave support – we top up wages for eligible caregivers, and primary caregivers get extra super during their first year of unpaid leave.
Extend our care to a loved one at a special rate. This family member will receive Care Managed services at Self Managed prices (values vary depending on circumstances).
We're a genuinely great place to work – our employee engagement scores are 17% above the industry average.
Okinawa trip – after 5 years with us, we'll send you to Japan to visit the community that inspired Five Good Friends. Flights, hotel and transfers are all covered.
Before You Apply
Please ensure you meet the following requirements before applying:
You have at least
2 years' recent experience
in a contact centre, call centre or phone-based customer support role.
You are comfortable spending a significant portion of your day on the phone supporting customers.
You have
strong computer skills
and can confidently navigate multiple systems simultaneously.
You have unlimited working rights in Australia.
Please note:
This role requires established experience in a phone-based customer service environment. While we value customer-facing experience from retail and hospitality backgrounds, candidates with contact centre, call centre or customer support experience will be most closely aligned to the requirements of this position.
If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this chance.Please include your CV and a cover letter in your application, telling us a bit about yourself and your suitability for this role within our organisation.
Please, no external agencies or recruiters.
Competitive Salary: $68,000 - $70,000 + Super + Bonus
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.
Description
Competitive Salary: $68,000 - $70,000 + Super + Bonus
At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.
As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.
Requirements
As a Customer Service Specialist based out of our Ormeau office, you will be responsible for:
Supporting and managing of the day-to-day movement of freight within your portfolio
Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience
Reviewing and reporting on daily freight movements
Resolving enquiries in a way that provides a no better experience
Escalating priority issues when required relating to all aspects of your accounts
Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers
What we're looking for:
Tertiary qualification or 2+ years experience in Customer Service
Strong written and verbal communication, and problem-solving skills
Sound computer knowledge including experience with Microsoft Office Suite
Resilience, passion and ability to work at pace and under pressure
A high level of motivation and energy with a strong focus on achieving outstanding customer experience results
Benefits
Why join efm Logistics?
Strong focus on regular and ongoing career development training, enhancing skills and career progression
A dynamic and empowering culture, where we challenge each other to do it better
An opportunity to be part of an industry leader
Competitive salary and bonus scheme
Contemporary office space and technology
Company functions and team building activities
Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
About the latest Rv guest service specialist flexible commission free trials Jobsin Queensland !
Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia.
We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an expanding team across Australia.
Job Description
Answer and respond to inbound phone calls regarding resolving customer issues, delivery times, quotes, general/first level technical product information, samples, and other general enquiries.
Maintain internal email mailbox.
Order entry on SAP.
Process invoices and credits.
Customer support and enquiries .
Liaise with freight providers for delivery coordination.
Provide assistance to Sales and Logistics teams.
Qualifications
Previous experience within Customer Service/Call Centre or similar role highly desired.
Have a strong understanding of Customer Service principles.
Be self-motivated, quick leaner, with a can do attitude.
Have excellent interpersonal / communication skills and attention to detail.
Additional Information
As a market leader, Sika Australia understands and recognizes the contribution employees make to the success of our business.
In return for your experience and commitment, you will be rewarded with,
A competitive salary package.
A supportive working environment with a strong, positive company culture
We invest in our employees – you will be provided with all relevant training and development.
We thank you in advance for your application, however only shortlisted candidates will be contacted.
Applicants must have valid AU working rights.
Successful applicants will be required to undergo a Pre-Employment Medical including a drug and alcohol screen.
Sika Australia is proud to be an Equal Employment Opportunity employer.
We value and seek diversity in our workforce.
Disclaimer – Sika Australia does not accept unsolicited agency resumes. Sika Australia is not responsible for any fees related to unsolicited resumes.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Australia uses Artificial Intelligence (AI) tools to support the initial screening of job applications based on inherent duties of the role. However, we want to stress that AI does not make final decisions or disqualify candidates from consideration. Applications are carefully reviewed by our experienced hiring managers and recruiters to ensure a fair and thorough evaluation process.
By combining the efficiency of AI with the expertise and judgment of our hiring team, we are able to identify top candidates while maintaining a human-centered approach to hiring.
Love helping people start their adventures? Join our team in a hands-on, active casual role that's much more than a desk job.

📌 Rv Guest Service Specialist: Flexible Hours & Commission (Townsville)
🏢 Tourism Holdings Pty
📍 Townsville