Requisition ID
REQ******
Employment Type
Permanent Full Time, 38 hours per week
Remuneration
Dependent on Qualification
Salary
Social Worker Level 1: $79,****** - $92,****** per annum
Social Worker Level 2: $98,****** - $113,****** per annum
Counsellor Level 1: $79,****** - $92,****** per annum
Counsellor Level 2: $98,****** - $113,****** per annum
Welfare Officer Level 1: $79,****** - $92,******* per annum
Welfare Officer Level 2: $98,****** - $113,****** per annum
Psychologist - $83,****** - $122,****** per annum
In addition to base salary, all roles attract 12% Superannuation + Salary Packaging
Location
Drug Health Services Intake, 1 Bolger Street Campbelltown, NSW, ****
Applications close
08/11/2026
Contact
Dorota Kuchar - Acting Team Leader Intake and Counselling Services on or call on ************
With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia.
Achieve Something Great
Join a passionate, supportive, and high-performing team and make a meaningful difference in the lives of people and communities affected by alcohol and other drug use across South Western Sydney.
As part of Drug Health Services, the Intake and Community Counselling Team is committed to reducing alcohol and other drug-related harm through the delivery of high-quality, person-centred care. The team provides community-based counselling and operates the Centralised Intake Service that supports individuals, families, carers and professionals to access the information, treatment and support they need.
As an Intake Clinician, you will be at the forefront of service delivery, providing compassionate and timely support to people seeking help. This is a primarily phone-based role, where your ability to actively listen, engage, assess risk, think critically and build rapport will be essential in helping clients navigate their treatment journey.
You will conduct screening and intake assessments, provide brief interventions, coordinate care and facilitate referrals across a broad range of alcohol and other drug presentations. No two days are the same, offering a unique opportunity to develop extensive clinical knowledge whilst making a positive impact from the very first conversation.
More About the Role
Working alongside a highly experienced and supportive team, you will benefit from regular clinical supervision, ongoing professional development opportunities and strong peer support. You will further develop your expertise in intake assessment, risk management, care coordination and service navigation whilst contributing to improved access to care for some of the community's most vulnerable members.




This is an exciting opportunity for clinicians who thrive in a fast-paced environment, value teamwork, enjoy connecting with people and are passionate about improving outcomes for people affected by alcohol and other drug use.
Are You the Right Fit?
Has excellent communication and engagement skills, with the ability to build rapport and conduct registration and intake assessments over the phone.
Has knowledge of relevant alcohol and other drug (AOD) treatment and support services and the ability to facilitate appropriate referrals.
Has experience working with individuals, families and communities affected by alcohol and other drug use.
Demonstrates patience, empathy and a non-judgemental approach when supporting clients from diverse backgrounds and with complex needs.
Demonstrates a genuine passion for supporting people affected by alcohol and other drug use and values the opportunity to make a positive difference in clients' lives.
Can effectively manage highly distressed clients with empathy, professionalism and a calm, client-centred approach.
Has well-developed problem-solving, critical thinking and clinical decision-making skills.
Has strong organisational, documentation and care coordination skills.
Thrives in a fast-paced workplace and can effectively manage multiple tasks, competing priorities and high call volumes whilst maintaining high-quality client care.
Is committed to continuous learning, professional development and delivering high-quality, person-centred care.
Enjoys a healthy work-life balance with a Monday to Friday roster (8:00am-4:30pm) and the added benefit of a regular Accrued Day Off (ADO).
Selection Criteria
To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.
Tertiary qualification as a Registered Psychologist, Social Worker, Counsellor, or Welfare Officer, which provides eligibility for membership with a professional organisation and or current registration with AHPRA where applicable
Describe a time when you assessed a client experiencing alcohol and other drug-related issues, including any risk concerns. How did you determine the most appropriate intervention, referral, or treatment pathway?
This is a primarily phone-based role that often involves supporting highly distressed clients while managing competing priorities. Can you provide an example of how you successfully engaged a distressed client, managed risk, and maintained accurate documentation?




If you'd like more details, we're here to help.
More Than Just a Job – Why Work With Us?
Financial Perks
12% superannuation
Salary packaging and novated leasing via Smart Salary
Annual leave with 17.5% leave loading (for full-time and part-time staff)
One extra day off each month for full-time employees
Work-Life Balance
Flexible work options, including hybrid and varied hours (depending on the role)
Paid maternity and parental leave
Generous leave options like long service and carers leave
Grow Your Career
Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs.
Health & Wellbeing
Discounted gym membership through Fitness Passport
Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)
Wellbeing programs that promote mental health, resilience, and balance
Additional Information
Vaccination Requirements
All staff must meet NSW Health's vaccination and screening requirements before starting.
Child Safe Employment
South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well‐being of children and young people, actively working to protect them from harm and abuse.
Temporary Positions
For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.
Position Information
Applicants will be assessed against the criteria in the Position Description.
Diversity, Culture & Inclusion
We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact
We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.
Aboriginal Workforce
For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact . Support is also available through the Stepping Up website.
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📌 Health Clinician (Counsellor, Social Worker, Welfare Officer Lvl 1-2, Psychologist) - Drug Health Intake Team - Perm Ft (Sydney)
🏢 South Western Sydney Local Health District
📍 Sydney