NSW CTP Common Law Claims Advisor
Sydney NSW | Permanent Full time | Hybrid Working
Take your legal or personal injury experience in a different direction!
Are you a lawyer or legal professional looking to move beyond traditional legal practice?
Join Suncorp's NSW CTP Claims team as a
Common Law Claims Advisor
in Sydney, and use your legal, negotiation and analytical skills to manage complex personal injury claims and deliver fair outcomes for customers.
What makes this role different?
Common Law claims require more than following a process. You'll assess complex information, develop claim strategies, negotiate confidently and make sound decisions while working with customers, solicitors, medical professionals and internal specialists.
If you've tried traditional legal practice and are looking for a different career path, this is an opportunity to put your legal skills to work in a new way.
What you'll do
Manage a portfolio of complex Common Law personal injury claims from lodgement through to resolution
Develop and execute effective claims strategies to achieve timely and sustainable outcomes
Review and interpret medical, financial, rehabilitation and investigative evidence
Negotiate with claimants, solicitors and other stakeholders across pre-proceedings and litigated claims
Attend settlement conferences and hearings as required
Build strong relationships with customers and their legal representatives
Make fair, informed decisions using your judgement and analysis
Work closely with Technical Advisors, Injury Management Advisors and Legal teams
Ensure claims are managed in line with legislation,



regulatory requirements and internal procedures
What you'll bring
We're looking for people who are comfortable with complexity, confident having challenging conversations and motivated by finding fair and effective solutions.
You may be:
A lawyer or legal professional who has worked in a law firm and is looking to take your career in a different direction
Someone with personal injury experience looking to broaden your career
An insurance or claims professional with strong negotiation, analytical and stakeholder skills
Someone with experience in a personal injury environment, including areas such as plaintiff law, medical negligence or other forms of personal injury
You'll also bring:
Strong written and verbal communication skills
The confidence to engage with customers, solicitors and a range of stakeholders
Strong negotiation, conflict resolution and decision-making skills
The ability to analyse complex information and exercise sound judgement
A strategic and solutions-focused approach to claims management
The ability to manage competing priorities and work independently
CTP experience is not essential.
We're more interested in your transferable skills, experience and genuine interest in building a career in Common Law.
What You'll Enjoy




Access our award-winning Shine platform - your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
Discounts at 900+ retailers, Fitness Passport, and reduced super fees
Paid volunteer leave, donation matching, and unlimited emergency response leave
Diversity is celebrated through employee resource groups and inclusive policies for all families
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.
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📌 Claims Advisor - Common Law (Sydney)
🏢 Suncorp
📍 Sydney