Vacant & Upgrade Works Manager – South-East Melbourne
Location: South-East Metropolitan Melbourne, VIC
Company: BGIS, Community Housing and Property Services
Employment Type: Permanent Full time, Hybrid
Working Hours: Core Business Hours
We acknowledge the Traditional Custodians of the land on which we work and pay our respects to Elders past, present and emerging.
About BGIS
BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions across property, infrastructure and essential services. We pride ourselves on maintaining high standards of safety, quality and operational excellence.
With significant growth continuing across Victoria, we are creating new opportunities to support a recently acquired client and an important portfolio of residential properties across South-East Melbourne.
Purpose of the Role
BGIS is seeking an experienced Vacant & Upgrade Works Manager to oversee vacant property works, upgrades, programmed maintenance and projects across South-East Melbourne.
Reporting to the Account Director, you will coordinate teams, subcontractors, budgets and service delivery, ensuring works are completed safely, efficiently and in line with contractual requirements.
You'll work closely with client representatives and internal teams to deliver quality property outcomes across an important community-focused residential portfolio.
The ideal candidate will be collaborative, organised and people-focused, with strong experience across property maintenance, projects or service delivery.
Key Responsibilities
Oversee vacant, upgrade, programmed and project works
Coordinate regional resources, employees and subcontractors
Monitor budgets, costs and service delivery outcomes
Support subcontractor quality, compliance and value for money
Monitor performance through WorkBuddy, dashboards and reporting
Build positive relationships with clients, residents and stakeholders
Support safety, quality, environmental and governance requirements




Coach and develop team members
Identify opportunities to improve service delivery and customer experience
Coordinate after-hours support and operational escalations
Essential
Education, Experience & Skills
Experience in operational management, contract management or service delivery
Experience across planned, responsive, upgrade or project works
Experience coordinating employees and subcontractors
Solid commercial and financial understanding
Confident planning, organisation and problem-solving skills
Strong relationship-building and communication skills
Microsoft Office and business management system experience
Qualification in Building and Construction, Project Management, Business Management or related discipline
Building or construction-related trade qualification
Current Australian Driver's Licence
Full working rights in Australia
Desirable
Community housing, property services, facilities management or maintenance contract experience
Project management qualification
Workforce or asset management system experience
Workplace Arrangements
This is a permanent full-time position based in South-East Metropolitan Melbourne and operating during core business hours.
A hybrid working arrangement is available after Go Live, with regular attendance across the regional office and client sites required to support operational delivery, stakeholder relationships and team leadership.
The role will also oversee after-hours support arrangements and may provide leadership during critical operational incidents or escalations.
Why Join BGIS?




This is an opportunity to join BGIS at an exciting stage of growth and take a key leadership role within a newly established team supporting an important community-focused property portfolio.
Key Benefits Include:
Hybrid working arrangement
A key leadership role within a newly established contract team
Meaningful work supporting residential properties and local communities
Exposure to diverse property upgrades, maintenance programs and project works
Career development opportunities within a global organisation
A supportive and inclusive team environment
Spot recognition vouchers and a $2,000 employee referral bonus
Access to Flare discounts across retailers, energy providers, utilities and more
Fitness Passport access for you and your family at participating gyms and aquatic centres nationwide
Employee Assistance Program, wellbeing initiatives and optional annual flu vaccination vouchers
Two paid volunteer days each year
Career opportunities through secondments and internal mobility
Leadership development through Future Leaders and Leadership Fundamentals programs
Endorsed by WORK180 as an employer of choice for women
Recognised by WORK180 as a Top 5 Employer for career development opportunities
Recognised as a Top 101 Workplace for Women in **** by WORK180
As a global leader in facilities management, asset management, project delivery and workplace solutions, BGIS manages over 50,000 client locations worldwide and employs more than 10,000 people globally. We work across some of Australia's most important sectors, including Government, Healthcare, Education, Defence, Commercial Property and Critical Environments.
Eligibility
Applicants must have full working rights in Australia.
Equal Opportunities Statement
BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, people with disability and people from culturally diverse backgrounds.
#J-*****-Ljbffr

📌 Vacant & Upgrade Works Manager (Melbourne)
🏢 Bgis
📍 Melbourne