Senior Customer Experience & Service Transformation Lead (Sydney)

Senior Customer Experience & Service Transformation Lead (Sydney)

24 Oct
|
Willoughby City Council
|
Sydney

24 Oct

Willoughby City Council

Sydney

Willoughby City Council is seeking a Senior Customer Experience and Service Transformation Officer to lead initiatives that enhance customer experience and service delivery for the community. You will drive end-to-end reviews, engage stakeholders, analyze data and report on performance to support sustainable improvements.
Reporting to the Team Leader, you will translate insights into practical solutions, coach teams and champion a culture of continuous improvement across the organisation while
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📌 Senior Customer Experience & Service Transformation Lead (Sydney)
🏢 Willoughby City Council
📍 Sydney

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