Power Generation Field Service Technician - Level I
Under direct or close supervision, provides assistance with basic repairs and preventative maintenance on all power generation systems, parts, and components at customer sites. Will undergo on-the-job training and relevant Cummins-based courses. Adheres to established procedures and guidelines to enhance service workshop knowledge and skills. Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
In this role, you will make an impact in the following ways:
Engage
with customers professionally and respond promptly to service needs
Use
specialised tools and follow documented procedures to diagnose faults and complete basic repairs
Prepare
required parts, tools, and equipment before commencing repairs
Escalate
unresolved or complex issues to senior Field Service Technicians or Supervisors
Perform
preventative maintenance in accordance with documented schedules and standards
Complete
service documentation, timesheets, and warranty claims accurately through forms or business systems
Complete
required training to maintain skills and meet business needs
Maintain
service vehicles and tools to ensure cleanliness and safe operation
Adhere
to all Health, Safety, and Environmental policies, procedures, and legislative requirements




To be successful in this role you will need the following:
Communicates clearly
with diverse audiences
Builds robust customer relationships
and delivers customer-focused solutions
Takes accountability
for commitments and results
Plans and prioritises
work to achieve business goals
Pursues continuous learning
and development
Promotes a proactive health
and safety culture
Diagnoses faults
using guided processes, tools, and software
Uses electronic service tools
to maintain, diagnose, and troubleshoot products
Applies power generation systems knowledge
to safely diagnose and repair equipment
Performs repairs and maintenance
to quality and time standards
Accurately documents
service, equipment, and customer information
Escalates technical issues
using appropriate resources and processes
Values and respects
diverse perspectives and cultures
Education, Licenses, Certifications:
Apprentice Trained Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Minimal level of workshop related experience required.
Basic level knowledge of and/or experience with power generation products
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📌 Power Generation Field Service Technician - Level I (Sydney)
🏢 Cummins
📍 Sydney