Access & Intake Worker - headspace Toowoomba QLD
This is a
fixed-term contract opportunity through to 30 June ****
, ideal for someone who is passionate about supporting vulnerable young people and wants to make a meaningful impact within a collaborative and purpose-driven team.
An attractive remuneration package will be offered, commensurate with the successful candidate's qualifications and experience.
Every young person who reaches out for support deserves a safe, welcoming and understanding first experience.
At Youturn, our
Access & Intake Workers
are often the first people a young person speaks to when they are navigating some of life's toughest challenges. Whether they're experiencing mental health concerns, alcohol and other drug issues, family difficulties, or simply don't know where to turn next, you help them take that important first step forward.
If you're passionate about supporting vulnerable young people, skilled at building trust, and confident assessing needs and risk while maintaining a compassionate, person-centred approach, we'd love to hear from you.
About Youturn
The individuals, families and communities we support are at the heart of everything we do at Youturn. We listen deeply – honouring every voice, story, culture and choice – through our core values of Integrity, Respect and Inclusion. We have a robust commitment to reflection and responsibility and are always curious and adapting through our Learning value. At Youturn, we believe in the importance of caring today for a better tomorrow, represented in our value of Stewardship.
Youturn is a community-based not-for-profit charity providing social, community, and health services across Australia.



With more than 35 years of experience, we are a trusted provider supporting individuals and communities through life's toughest moments, empowering people of all ages to live safe, connected, and meaningful lives. With compassion and equity at our core, we support people in the areas of housing, community and family support, mental health, and support for those bereaved or impacted by suicide.
You can find out .
What you'll be doing
In this role, you'll work with young people aged *****, engaging, assessing and supporting them to access the right care at the right time. You'll:
Build genuine connections with young people, families and carers.
Conduct comprehensive assessments and risk screenings.
Provide brief therapeutic interventions and practical support.
Coordinate referrals and ongoing care pathways.
Facilitate group programs that empower young people to thrive.
Work collaboratively within a multidisciplinary mental health team.
Most importantly, you'll be helping young people feel seen, heard and supported when they need it most.
You'll bring:
Strong assessment, engagement and relationship-building skills.
Knowledge of youth mental health, alcohol and other drug issues, and evidence-based interventions.
Confidence conducting risk assessments and developing appropriate support responses.




A collaborative approach and genuine commitment to person-centred care.
Relevant tertiary qualifications in Psychology, Social Work, Occupational Therapy or Mental Health Nursing.
Why Youturn?
When you join us, you'll become part of a passionate team that values collaboration, professional growth and the opportunity to create lasting change in the lives of young people.
Ready to make a difference?
If you're looking for more than just a job and want to be part of a team helping young people build brighter futures, we'd love to hear from you.
We know meaningful work is only sustainable when you're supported to thrive.
What you'll enjoy:
Salary packaging up to
$15,900
5 days paid wellness leave
per year (pro‐rata)
Annual leave loading
Professional clinical supervision
Employee Assistance Program
Reimbursement for required checks
Employee referral bonuses up to $2,000
Corporate fitness discounts and Rewards Gateway
We'd love to meet you!
Youturn encourages applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and those with lived experience.
We are committed to ensuring a safe, inclusive and respectful recruitment process, and if we can support you with any adjustments to help you fully participate, please let us know in your application or contact us at:******
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📌 Access & Intake Worker - Headspace Toowoomba Qld
🏢 Youturn Youth Support
📍 Toowoomba