Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.
Join our supportive and progressive organisation and be part of a team delivering on our vision - 'Noosa Shire - different by nature'
Administration Support Officer
Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.
Join our supportive and progressive organisation and be part of a team delivering on our vision - 'Noosa Shire - different by nature'
The Opportunity
Join our Community Connection team as an Administration Support Officer and play a key role in supporting the delivery of valued services through Noosa Seniors. In this wide-ranging and rewarding role, you will provide high-quality administrative and customer service support while acting as a central point of contact for clients, families, community members and stakeholders. Working closely with a collaborative team, you will help coordinate enquiries, maintain records, process financial transactions and support the efficient day-to-day operation of the service. This is a fantastic opportunity to contribute to meaningful outcomes that enhance the wellbeing, independence and quality of life of older people in our community.
Vacancy Details
Position Status - Part-Time (0.8 FTE, 29 hours per week)
Employment Type- Permanent
Department - Community Services
Branch - Community Connection
Classification - Qld LGIA (Stream A) - State ****, Division 2, Section 1 - Administrative, Clerical, Technical, Professional, Community Service, Supervisory and Managerial Services
Position Remuneration - LGOA Level 2
$61,596 - Base annual salary [pro-rata]
$69,916 - Total Remuneration Package which is based on a part-time employee and inclusive of 12% Employer superannuation and 17.5% annual leave loading
Location - Noosa Seniors, Noosaville
Advertised - Internally and externally
Closing Date - *****pm (AEST) Sunday 1 November ****
About You
You are a proactive and customer-focused administrator who enjoys building positive relationships and delivering high-quality support services. Highly organised and adaptable, you can manage competing priorities, work independently and maintain attention to detail in a busy environment.



You have strong communication skills, a collaborative approach and confidence using a range of computer systems and applications. Experience working with older people, people living with disability, or within a community services environment will be highly regarded.
Key Responsibilities
Provide professional and responsive customer service, acting as a key point of contact for Noosa Seniors clients, community members and stakeholders
Deliver a broad range of administrative support services, including record management, correspondence, data entry and information processing
Coordinate business support activities such as scheduling, processing financial transactions and maintaining accurate documentation and systems
Work collaboratively within the Community Connection team to support the delivery of high-quality services for older people and people living with disability
Skills and Experience
Experience providing administrative support in a fast-paced, customer-focused environment
Strong customer service and communication skills, with the ability to build positive relationships with a diverse range of people
Excellent organisational skills and the capability to effectively manage competing priorities and meet deadlines
Proficiency in Microsoft Office applications and confidence learning and using new systems and technologies
Ability to work both independently and collaboratively as part of a supportive team
Demonstrated professionalism, discretion and attention to detail when handling sensitive or confidential information
Qualifications, Training and Licences
Completion of Year 12 studies or equivalent experience
Current C Class Driver Licence
Certificate II in Business Administration, Local Government or a related discipline will be highly regarded
Experience working with older people, people living with disability, or within a community services environment is desirable
Work where others Holiday. Be part of something Different.
At Noosa Council, being Different by Nature is more than our location, it reflects how we work, how we support our people, and how we serve our community.
We are committed to creating a workplace that is inclusive, respectful and supportive, where diversity is valued and equal opportunity underpins our recruitment,



development and career opportunities.
Our people play an important role in protecting Noosa's unique natural environment while delivering services that support a thriving and sustainable community. Through our Certified Agreement **** and broader workforce initiatives, we have made a strategic investment in our employees to provide financial security, modern flexibility and meaningful wellbeing support throughout their careers.
Financial Security and Stability
Guaranteed salary increase as part of the Certified Agreement, delivering 14.5% increase over 3 years or CPI (whichever is greater)
12% employer superannuation contributions
17.5% annual leave loading
Flexible Work and Work-Life Balance
Flexible working arrangements in consultation with your manager
Modern flex-time framework allowing employees to adjust working hours and bank time
Ability to structure work patterns to support family, personal and professional commitments
Right to Disconnect provisions, supporting transparent boundaries between work and personal time
Health, Wellbeing and Support
5 days Wellbeing Leave supporting mental health and personal wellbeing
5 days Reproductive Health Leave supporting preventative care, treatment and reproductive health needs
20 days Domestic and Family Violence Leave
Employee Assistance Program for confidential professional support
Workplace wellness initiatives and wellbeing programs
Discounted access to Council facilities
Annual flu vaccination program/annual skin checks
Family and Community Support
12 weeks paid parental leave for primary caregivers
2 weeks paid partner leave for secondary caregivers
Access to carers leave to support family responsibilities
Career Development and Opportunity
Training, mentoring and professional development opportunities
Internal career mobility and secondment opportunities
Opportunities to broaden experience through Council projects and initiatives.
The ability to contribute to meaningful work that supports the long-term sustainability of the Noosa community
Further Questions
Please contact Karen Hewett, Team Leader Client and Administration Services, on ************** for any further information.
About Us
Noosa Council is located at the northern end of the Sunshine Coast in Queensland. Covering an area of 872 square km. Noosa has a proud history of preserving its natural environment and is recognised by UNESCO as a Biosphere Reserve. The region offers a unique mix of stunning beaches, national parks, lakes and lush hinterland, which makes it one of the greatest places in Australia to live and work.
Job No – ZZ****
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📌 Administration Support Officer (Queensland)
🏢 Noosa Shire Council
📍 Queensland