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Senior Technical Sales Training Specialist (Asia Pacific Japan & Greater China)
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
As a member of the Genetic Sciences Division Sales Development team, you will design, develop and deliver technical sales learning programs to build technical and commercial capability and accelerate sales productivity across the division. Working closely with Business Units, Product Management, Marketing and regional stakeholders, you will translate complex scientific concepts into engaging learning experiences that support product launches, onboarding, and ongoing commercial excellence.
You will also adapt learning programs for Asia Pacific Japan (APJ) and Greater China, ensuring regional relevance while maintaining global consistency. Through instructional design, facilitation, curriculum management and learning analytics, you will improve sales readiness, accelerate onboarding, and enable high-performing customer-facing teams across the regions.
This is an exciting opportunity for an experienced professional who enjoys collaborating across functions and across global and regional teams, creating engaging sales development experiences, and helping customer-facing teams succeed in a fast-paced, innovative life sciences organisation.
**KEY RESPONSIBILITIES:**
**Commercial Capability Development**
+ Lead the design, development and continuous improvement of sales development programs in partnership with Business Units, Product Management, and Marketing to support onboarding, product launches, and commercial priorities.
+ Drive the development strategy and adaptation of global learning programs for APJ and Greater China while maintaining global consistency.
+ Collaborate with global and regional stakeholders to identify capability gaps and implement targeted learning programs that improve commercial effectiveness and sales readiness.
**Learning Design & Delivery**
+ Design and deliver instructor-led, virtual, digital, and blended learning solutions using adult learning and instructional design best practices.
+ Translate scientific concepts, products, workflows, and applications into engaging, customer-focused learning that incorporates practical sales methodologies and real-world customer scenarios.
+ Lead the localisation of technical sales training for direct sales teams and channel partners across APJ and Greater China, recognising the region's diverse cultural, linguistic, and commercial needs.
**Digital Learning & AI**
+ Manage and continuously improve digital learning content and curricula within the Docebo Learning Management System (LMS).
+ Analyse and report learner engagement, training completion, and assessment results using LMS reporting, Power BI or similar business intelligence tools.
+ Leverage AI-enabled learning technologies, content authoring tools, and digital platforms to develop scalable, engaging commercial learning solutions.
+ Evaluate emerging learning technologies and best practices to enhance learner experience and program effectiveness.
**Stakeholder Partnership & Project Leadership**
+ Establish trusted partnerships across Business Units, Product Management, Marketing and Commercial teams to deliver aligned, high-quality learning solutions.
+ Partner with global learning teams to align curriculum, share best practices and ensure consistent messaging across commercial development programs.
+ Manage multiple concurrent learning and sales development projects, balancing priorities, timelines and stakeholder expectations in a fast-paced, matrixed environment.
**REQUIREMENTS**
**Education**
+ Bachelor's degree in Life Sciences, Molecular Biology, Genetics, Biotechnology or a related scientific discipline required; postgraduate qualifications are advantageous.
**Experience**
+ 8+ years of experience in life sciences, diagnostics, genetics, or biotechnology industries.
+ Experience in sales, field applications, technical sales, customer training or commercial enablement required.
+ Experience designing and facilitating engaging learning experiences in both virtual and face-to-face environments.
+ Previous experience in a dedicated learning and development, sales development, customer training, or instructional design role is highly desirable.
**Knowledge, Skills & Competencies**
+ Strong knowledge of molecular biology and genomics workflows with the ability to translate complex scientific concepts into customer-focused commercial messaging.
+ Commercial mindset with an understanding of sales processes, customer engagement, and value-based selling.
+ Proficiency in administering learning content within an LMS is preferred.
+ Proficiency in digital learning development tools such as Articulate 360, Camtasia, Microsoft PowerPoint, and Adobe Creative Suite.
+ Demonstrated ability to apply AI-enabled learning technologies and digital content development tools to enhance learner engagement and training effectiveness.
+ Knowledge of using Microsoft Power BI or similar tools to analyse learning metrics and communicate actionable insights.
+ Excellent project management and organisational skills with the ability to manage multiple priorities simultaneously.
+ Strong analytical skills with the ability to use learning data to improve commercial capability.
+ Self-motivated with the ability to work independently across cultures and time zones as part of a global team.
+ Demonstrated ability to influence and lead without direct authority across matrixed teams and initiatives.
+ Excellent written, presentation and facilitation skills.
**Travel**
+ International travel up to approximately 10% may be required.
**Benefits**
**Join our team and take advantage of these great benefits! Apply now to learn more about the full range of advantages we offer.**
+ **Health & Wellbeing:** Join a company that prioritizes your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
+ **Flexibility:** Balance your work and personal life with flexible arrangements.
+ **Extra Leave:** Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
+ **Charitable Giving & Volunteering:** Make an impact with paid volunteer time to support non-profit organizations that matter to you.
+ **Learning & Development:** Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.
**Thermo Fisher Scientific Australia WGEA Employer of Choice for Gender Equality**
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 125,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
**Apply today!** ** Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.




Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Travel Professionals | Australia Pacific Leaders Program
Remote Abt Global Inc.
Posted 6 days ago
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Job Description
**Join the APLP Travel Team**
**Travel Professionals | Multiple opportunities and levels**
Fixed term to 30 June **** (possible extension) | Full-time or part-time | Remote/hybrid, Australia-wide (Canberra or Brisbane preferred) | Start ASAP
**Applicants must have current working rights in Australia.**
**Ready for the next step in your travel career?**
Are you a travel manager, coordinator, TMC consultant, executive assistant or administrator who has managed complex travel, group movements or high-volume travel logistics?
This is your chance to bring your travel experience to a role with real purpose. You'll support high-level visits, delegations and study tours for Pacific leaders as part of an Australian Government program.
**About the Program**
The Australia Pacific Leaders Program (APLP) is an Australian Government initiative that supports current and emerging Pacific leaders to strengthen their skills, deliver outcomes in their communities and build lasting relationships with Australia. APLP delivers a diverse range of activities across Australia and the Pacific, including high-level visits, study tours and professional development, creating varied and often complex travel requirements. Abt Global delivers the Program Support Unit (PSU) on behalf of the Department of Foreign Affairs and Trade (DFAT).
**The Opportunities**
These opportunities will work closely with our travel management company (TMC) to deliver high-quality domestic and international travel for APLP. We're interested in people with different levels of experience and are open to how the responsibilities are combined, depending on the skills and experience you bring.
**For more experienced travel professionals, opportunities may include:**
+ leading and overseeing the APLP travel function
+ acting as a key point of contact for DFAT, travellers and suppliers
+ representing travel at client meetings, including activity inception calls and planning and forecasting sessions
+ overseeing travel budgets, costings and expenditure
+ managing the TMC relationship, service performance and escalations
+ providing advice on complex travel requirements, risks and disruptions
+ driving continuous improvement of travel processes and systems
+ supporting broader program operations as required.
**For hands-on travel and operations professionals, opportunities may include:**
+ coordinating domestic and international travel through the TMC and online booking tools
+ managing complex itineraries, changes and time-sensitive travel requirements
+ working directly with hotels, airlines and suppliers to confirm and track operational and hospitality requirements
+ supporting delegations, study tours and high-level visits
+ maintaining accurate travel and financial records and supporting purchasing, approvals and expenditure reconciliation
+ supporting broader program operations, including insurance, procurement, compliance and finance.
**About You**
+ Experience delivering domestic and international travel in a TMC, corporate or government environment.
+ Sound knowledge of airline fares, booking classes and fare rules.
+ Strong organisational skills and the ability to manage competing priorities and time-sensitive requests.
+ Confident communication skills and the ability to build relationships with a wide range of stakeholders, from travellers and program teams to senior hotel and airline representatives.
+ A sharp eye for detail, with the ability to spot risks early and find practical solutions.
+ The ability to remain calm under pressure and work collaboratively in a fast-paced, cross-cultural environment.
+ For more senior opportunities: experience leading a travel function, managing budgets and engaging senior stakeholders.
**Highly regarded:** GDS knowledge, experience with VIP, ministerial or delegation travel, and knowledge of Pacific travel.
**Why Join Us?**
**Flexibility that fits your life** . Balance is one of Abt's core values. We encourage conversations about when, where and how you work. Flexible options may include part-time hours, flexible start and finish times and remote working, depending on the role and program needs.
**Your wellbeing matters** . Abt provides access to confidential Employee Assistance Program support, alongside a supportive and collaborative working environment.
**Purposeful, diverse work.** No two weeks are the same. You'll support Pacific leaders, ministerial delegations and study tours through an Australian Government program, contributing to stronger relationships between Australia and the Pacific.
**Grow your career.** Build your experience in government and international development travel, with room to share ideas and help shape how our travel function works.
**How to Apply**
Please apply online through Abt Careers with your CV and a short cover letter telling us about your relevant experience, the type of role you're interested in and what you could bring to the APLP travel team. Please submit one document only.
**Applications close: Wednesday 21 October **** at 11:59PM, AEST.**
**About Abt**
Abt Global (Abt) is a mission-driven company working in partnership with governments and communities to help create a more equitable, prosperous and sustainable future for people worldwide.
Drawing on 60 years' experience, Abt designs, tests and applies evidence-based approaches to development challenges - from design to implementation and technical assistance through to evaluation. Abt has expertise in governance, economic growth, health, education, gender equality, disability and social inclusion, climate and environment, monitoring, evaluation and learning, and infrastructure.
Abt manages complex development programs on behalf of clients including the Australian Department of Foreign Affairs and Trade, Asian Development Bank, and various Australian state governments. These programs are based in over 15 countries in the Asia Pacific region.
**Commitment to Equity**
Abt Global values individuality and celebrates difference with a strong commitment to diversity, equality, racial equity, gender, and disability inclusion. We strongly encourage people from culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander people to apply for this position. We offer flexible work arrangements and a culturally safe environment for staff members from diverse backgrounds. We provide equitable opportunities for local talent who apply for this position and reasonable accommodation for people with a disability.
**Commitment to Safeguarding**
We are deeply committed to safeguarding, to protect and prevent harm and abuse to individuals we work for and who work for us. Our recruitment and selection procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation. We will not tolerate discrimination, harassment, child abuse, sexual abuse or exploitation in any form, and expect everyone to be treated with respect and dignity.
#LI-AUSBRIT
FranklinWH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. FranklinWH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future. Though founded by experts in power electronics, BMS and EMS,



FranklinWH is equally focused on energy management software while also providing top level service to our partners and customers.
FranklinWH is expanding its global footprint, relying on an industry leading supply chain. This is an exciting time to be at a fast-growing company in a fast-accelerating industry.
We are launching a Regional Sales Trainee program for early-career talent who want to build a career in sales and regional management within the renewable energy industry. This is an entry-level, structured development role designed for recent university graduates or candidates with less than one year of sales experience. Over the course of the program, the Trainee will rotate through core commercial functions — field sales, dealer/installer support, marketing coordination and market analysis — before progressing toward a Regional Sales Manager career path.
Location Requirement:
This position requires the successful candidate to be currently residing in or willing to relocate to Adelaide, South Australia, Australia.
FranklinWH is a rapidly expanding company determined to become the leader in the global energy home storage system (ESS) industry. FranklinWH offers whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future. Though founded by experts in power electronics, BMS and EMS, FranklinWH is equally focused on energy management software while also providing top level service to our partners and customers.
FranklinWH is expanding its global footprint, relying on an industry leading supply chain. This is an exciting time to be at a fast-growing company in a fast-accelerating industry.
We are launching a Regional Sales Trainee program for early-career talent who want to build a career in sales and regional management within the renewable energy industry. This is an entry-level, structured development role designed for recent university graduates or candidates with less than one year of sales experience. Over the course of the program, the Trainee will rotate through core commercial functions — field sales, dealer/installer support, marketing coordination and market analysis — before progressing toward a Regional Sales Manager career path.
Location Requirement:
This position requires the successful candidate to be currently residing in or willing to relocate to Adelaide, South Australia, Australia.
Program Overview
A structured ***** month development track combining on-the-job training, mentorship from senior Regional Sales Managers, and formal product/industry training.
Rotational exposure to core functions: dealer and installer relationship management, lead generation and pipeline support, sales presentations and demonstrations, and market/competitor research.
Regular check-ins, performance milestones, and a defined pathway toward a Regional Sales Manager or Territory Sales role upon successful completion of the program.
Responsibilities
Support the South Australia regional sales team in executing sales plans and achieving territory targets.
Assist in identifying new business opportunities and building relationships with installers, dealers and channel partners.
Learn to deliver product presentations and demonstrations to prospective customers and partners.
Help coordinate with marketing and product teams to localise sales materials and campaigns for the region.
Conduct market research on trends, competitor activity and customer feedback, and summarise findings for the regional team.
Maintain accurate records of leads, opportunities and customer interactions in the CRM.
Support reporting on sales performance and market activity to the Regional Sales Manager.
Complete all assigned training modules and actively participate in mentorship sessions.
Uphold company policies, procedures and regulatory requirements at all times.
Requirements
Bachelor's degree in Business Administration, Marketing, Engineering, or a related field (recent graduates welcome).
Up to 1 year of sales, business development, or customer-facing experience; internships and relevant coursework will be considered.
Strong communication, interpersonal and presentation skills, with a genuine interest in sales and relationship building.
Self-motivated, coachable, and eager to learn in a fast-paced, growing industry.
Interest in renewable energy, home energy storage, or sustainability is highly regarded.
Willingness to travel locally within South Australia as required for training and client visits.
Proficiency in Microsoft Office Suite; exposure to CRM software is a plus.
Full working rights in Australia and a valid driver's licence.
What We Offer
Hands-on mentorship from experienced Regional Sales Managers and industry leaders.
Structured training on FranklinWH products, energy management systems, and consultative selling.
A clear development pathway toward a Regional Sales Manager or Territory Sales career at a fast-growing global company.
The opportunity to help build FranklinWH's presence in the South Australian market from the ground up.
FranklinWH is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Founded in ****, the team at The Lookout Way set out to transform the delivery of in-home care by blending cutting-edge technology with deep industry insight. Born from firsthand experience with the challenges facing Aged Care providers, we built the only digital care management platform created by care, for care.
Our flagship platform, Lookout, is an all-in-one SaaS solution that empowers providers and their clients with the tools and visibility needed to deliver high-quality, profitable care. With a strong focus on intuitive design, it connects staff, care workers, and clients through personalised interfaces tailored to each user's role.
About the Role
We're looking for a highly capable and customer-focused Customer Success Manager to join our team and play a pivotal role in supporting our strategic customers, primarily home care providers, to achieve meaningful, sustained outcomes with the Lookout platform.
In this role, you'll act as a trusted advisor to operational leaders and executive stakeholders, guiding customers through adoption, change, and long-term transformation. You'll develop deep expertise in the Lookout platform, helping customers bridge the gap between software capability and real-world operational delivery.
You'll be responsible for a named portfolio of strategic customers and will work closely with Account Managers, Product, Solutions, Training, and Support teams to ensure they feel supported, informed, and in control throughout their journey with Lookout.
This is a non-sales role focused on support, enablement, and long-term partnerships. Our customers operate in complex and highly regulated environments, so we're looking for someone who can bring structure to ambiguity, confidently navigate challenging conversations, and provide a calm, organised presence in every interaction.
What you'll be responsible for:
-Customer Success & Relationship Management
Act as the primary strategic point of contact for a portfolio of strategic customers.
Build and maintain trusted relationships across multiple stakeholder groups, including senior leaders and executive decision-makers.
Develop, own and drive structured success plans and adoption roadmaps that deliver measurable customer outcomes.
Monitor customer health through usage, engagement and operational insights, proactively identifying risks and opportunities.
Lead conversations around progress, performance, accountability and outcomes with confidence and professionalism.
Navigate complex or high-stakes situations with a calm, solutions-focused approach.
Advocate for customers by translating challenges and feedback into actionable insights for internal teams.
Develop deep expertise in the Lookout platform and its application within aged care and community services.
Guide customers in embedding Lookout into their operational workflows and day-to-day practices.

📌 Lead, Technical Sales Training — Apj & Greater China (Canberra)
🏢 Taking Shape
📍 Canberra