of providing best-in-class workplace services to corporate Australia
Join the First Contact Team at Melbourne's newest workplace destination!
First Contact is seeking a professional and enthusiastic
Assistant Concierge
to join our team at 111 Bourke Street, one of Melbourne's newest sites.
Home to EY, AusNet and ART, this exciting new workplace is a fantastic addition to First Contact's Charter Hall portfolio, offering the opportunity to be part of a premium corporate workplace where exceptional service and hospitality are at the forefront.
About the Role
The building operates from 7:00 am to 6:00 pm, with this part-time position working
12:00 pm to 6:00 pm
.
Working alongside the Concierge team, you will play an important role in delivering a seamless arrival experience for tenants, visitors and guests, ensuring every interaction reflects the high standards of service First Contact is known for.
Key Responsibilities
Deliver a warm, professional and welcoming arrival experience for all tenants, visitors and guests.




Manage day-to-day concierge duties and respond to enquiries in a timely and professional manner.
Process guest check-ins using the Sine visitor management system.
Manage visitor passes and access procedures in line with building protocols.
Assist with the smooth operation of the front-of-house environment.
Work collaboratively with the wider Concierge team to maintain exceptional service standards.
About You
You are a polished, service-driven professional who enjoys working in a premium corporate environment. You have a natural ability to engage with people, take pride in the details and understand the importance of creating a positive first impression.
Previous experience in concierge, hospitality, reception or customer service will be highly regarded, along with strong communication skills, a proactive approach and confidence using technology.
If you are passionate about hospitality and want to be part of an exciting new workplace, we would love to hear from you!
#J-*****-Ljbffr

📌 Assistant Concierge - 111 Bourke St (Part Time 12Pm-6Pm) (Melbourne)
🏢 First Contact
📍 Melbourne