About Us
Glitch Productions is an independent animation studio based in Australia making original, long form animated shows distributed on YouTube. Our channel has over 23 million subscribers, tens of millions of views per episode and is still growing strong. Our studio is filled with incredibly talented and passionate artists that are determined to change the way animation is produced and treated in the industry. Our biggest IP; The Amazing Digital Circus, has amassed over 350 million views on the pilot alone and we have a lot more still to come. We are growing quickly, with team members across Australia, the US, Canada and beyond.
Role Information
Glitch Productions is looking for a People Operations Manager to build the systems, data, and automation that let our People team scale with the company. This role suits someone who is highly detail oriented, comfortable owning HR technology end to end, and energised by turning manual processes into clean, reliable workflows.
Your first big priority will be leading our implementation of Deel as our global HRIS: configuring it, migrating our employee data, connecting it with payroll, Ashby and Airtable, and getting every employee and manager confidently using it.
You will report to the Global Head of People and Culture and act as the operational backbone of the People function, from HRIS ownership to employee lifecycle processes to workforce data and reporting. You will work closely with our People Partners. They focus on managers, employee relations and team needs; you make sure the systems, processes and data behind them work.
What success looks like in your first 6 months
Deel is live and adopted as our single source of truth for employee data, with clean, accurate records
Onboarding and offboarding run as consistent, largely automated workflows in every country we employ in
Team members move smoothly onto our own employing entities as we establish them in new countries
Leadership relies on regular, accurate people reporting (headcount, turnover, hiring progress) to make decisions
Our core People processes are documented so they do not rely on any one person
Your Duties Will Include
Employee Lifecycle and Experience
Own the end to end employee lifecycle processes (onboarding, transfers, promotions, off-boarding) so every employee has a consistent experience wherever they are based
Act as a first point of contact for employee queries related to systems, policies, and processes, and know when to bring in the relevant People Partner
Continuously improve the employee experience by identifying friction points and fixing them
Data & Systems
Own the implementation, configuration,



and ongoing administration of Deel as our HRIS, including its LMS and headcount planning modules
Build and maintain automated workflows across HR systems and Airtable to reduce manual admin and improve data accuracy, and find recurring manual tasks to automate
Maintain workforce data integrity and produce reporting and analytics that inform decisions across the business
Partner with Finance and IT on system integrations (EOR, benefits, and Ashby our ATS)
Manage HR system access, permissions and data privacy controls so sensitive employee information is handled appropriately
Global HR Operations
Oversee operational HR delivery across every country we employ in
Manage mobility, immigration and international employee moves
Manage our employer of record (EOR) relationships and support transitions onto our own entities as they are established
Keep employment documentation, policies and compliance requirements current in each country, partnering with our legal and payroll providers
Contribute to regional and global People projects
Keep performance cycles, engagement surveys, compensation reviews and levelling calibrations on schedule
Document our processes so they don't rely on any one person
Culture & Development
Support performance management cycles, including scheduling, documentation, and data tracking
Help coordinate learning and development initiatives, including manager training and track completion and impact
Contribute to a healthy, transparent company culture through clear, well-organised processes and communication
Requirements
Proven experience leading an Deel HRIS, LMS and Workforce planning implementation end to end in a growing organisation of roughly 200 to 1,000 people
Experience running HR operations across multiple countries, ideally including Australia, the US and Canada
Strong working knowledge of Airtable, including building bases, automations, and dashboards for HR use cases
A high level of attention to detail and comfort working with sensitive, accurate data
A data-driven approach, using people insights and metrics to inform decisions and measure impact
Strong organisational and project management skills, able to manage multiple workflows at once
Clear written communication and good judgement on when to elevate
Who This Role Is For




Someone who likes making things run smoothly and predictably
Someone who can spot manual work and wants to automate it
Someone who is comfortable building process where there isn't one yet
Someone who wants to own the employee lifecycle end to end
Bonus Skills
Experience working with employer of record (EOR) providers and visa or immigration processes
Experience in the media, entertainment, or creative industries
Familiarity with people analytics tools or reporting dashboards
An understanding or experience with the arts, animation, gaming, and/or 'internet nerd' culture.
What We Offer
Market-competitive salary and package commensurate with experience
A adaptable environment with opportunities for hybrid work.
A fun office environment where individual input is valued.
Regular work functions and free entry to conventions and events.
Close to public transport in the heart of Parramatta and Melbourne CBD.
Regular company breakfasts/lunches.
A diverse team that values independent input and career development.
Access to an Employee Assistance Program (EAP), confidential mental health and well being support, for you and your family
Our values
Passion
First and foremost, every team member has a passion for the work we do and why we do it. It's what allows us to contribute our creative energy, pitch new concepts, and give everything we make a personal touch that resonates with our fans.
Innovation
From cobbling together sets in a living room, to inventing new pipelines using breakthrough technology, we have always had a focus on innovation and new ideas. We always try to push the boundaries of our industry and keep things fresh and exciting for both the team and our audience.
Teamwork
Animation takes a big team of incredibly talented people and everyone is always ready to pitch in and lend a hand. We believe that our diversity and range of skills are what allows us to create works none of us could do on our own.
Integrity
Our integrity is the heart of our core mission. It's what allows us to do right for our projects and for each other.
At Glitch Productions, we're passionate about fostering a diverse and inclusive workplace that reflects our values as a creative studio.
We hire based on skills, passion and potential, and celebrate the diverse perspectives that make our team stronger. We welcome people of all races, genders, sexual orientations, gender identities, ages, educational backgrounds, abilities, and experiences.
Simply put, if you're a good person and share our passion for animation, we want to hear from you!
#J-*****-Ljbffr

📌 People Operations Manager (Melbourne)
🏢 Glitch Productions
📍 Melbourne