Rostering Officer - Cairns or Cannon Hill
Are you organised, proactive, and enjoy solving problems?
We're looking for a
Rostering Officer
to join our friendly team!
In this role, you'll play an important part in ensuring our customers receive the support they need by coordinating staff rosters and responding quickly to changes as they arise. You'll be working with our front-line stakeholders and teams to schedule in support workers for our disability residents on a 24/7 rosters. You'll be customer facing in being proactive on the phone and via emails to make scheduling adjustments, along with arranging advanced rosters to our permanent workforce.
Candidates for this role can be based from either our
Cairns office (preferred)
or our
Cannon Hill office in Brisbane
.
What you'll be doing
Managing daily rostering and scheduling, including last-minute changes and unplanned absences
Responding to enquiries via phone, email, chat, and other communication channels
Ensuring rosters align with customer NDIS plans and funding requirements
Collaborating with your team to deliver seamless, customer-focused outcomes
Helping create flexible, efficient staffing solutions that support both employees and customers
What you'll bring
Availability to work rotating shift times: 6am - 2pm and 10am - 6pm.
Certificate III/ IV in Business Administration (desirable)
Experience in customer service, ideally within disability, aged care, or community services




Strong organisational skills with the ability to juggle competing priorities and tight deadlines
Rostering or scheduling experience (highly regarded, especially in a large organisation)
Excellent communication skills and a calm, solutions-focused approach
Relevant checks (or willingness to obtain): Blue Card, NDIS Worker Screening, National Criminal History Check, and a valid driver's licence
Salary packaging – up to $15,900 tax-free, plus an additional $2,650 for entertainment expenses
Ongoing development and growth opportunities opportunities
Free, confidential Employee Assistance Program for you and your family
Paid parental leave
The chance to work for a purpose-driven organisation making a real difference
Hybrid working available with 3 days in office and 2 days work from home.
Onsite parking and Cafe
Make a real impact—every single day
At Endeavour Foundation, we've spent over 75 years supporting people with disabilities to live, learn, work and thrive. When you join us, you're not just taking a job, you're helping create meaningful change in people's lives. We're passionate about building an inclusive, supportive workplace where our people can grow, learn, and perform at their best.
Ready to join?
If you're someone who thrives in a fast-paced environment, loves solving problems, and wants to make a genuine impact—we'd love to hear from you.
#J-*****-Ljbffr

📌 Rostering Officer - Cairns Or Cannon Hill (Brisbane)
🏢 Endeavour
📍 Brisbane