PTA 4 | $96,887 pa plus 12% superannuation
About This Role
Location | North East Region (Chirnside Park, Shepparton, Seymour, Wangaratta, Wodonga)
Full Time | Fixed Term to 30 June ****
PTA 4 | $96,887 pa plus 12% superannuation
CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.
Our organisation is made up of employees working alongside more than 51,000 volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.
We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.
To learn more about who we are and the work we do, visit our About Us page.
About The Role
We have an exciting newly created fixed term opportunity until 30 June **** in the North East Region. You will play a key role in the coordination of volunteer instructors as the main point of contact between the Learning & Development team and cohort of volunteer instructors delivering CFA-accredited training to volunteers.
You will be responsible for streamlining recruitment processes, providing comprehensive onboarding, and promoting professional development to ensure the ongoing support and enhancement of volunteer instructors.
In a typical day, you may be involved in:
End-to-end coordination of recruitment activities and onboarding processes for volunteer instructors
Assessing volunteer instructor capacity within the region and reporting to the Manager of Learning & Development to improve engagement




Working closely with the Manager of Learning & Development to upskill the volunteer instructors and monitor their ongoing professional development
Coordinating and supporting the delivery of volunteer instructor events
Accurately record within the CFA's Learning Management System (LMS) providing additional support and training
Developing and maintaining relationships with various internal and external stakeholders including Group Training Coordinators, Brigade Training Coordinators and Assistant Chief Fire Officers
This is a fixed-term full-time position until 30 June **** supporting the North East Region (Chirnside Park, Shepparton, Seymour, Wangaratta, Wodonga)
Please note: whilst this position can work from any of the district offices, a valid drivers license is required, as travel is required within the region in addition to working occasional evenings and weekends. Some overnight stays will also be required.
About You
You are enthusiastic and relationship driven with strong organisational and customer service skills and the ability to pick up current systems and tools quickly.
You will also demonstrate:
The ability to manage and build relationships with a variety of stakeholders.
Experience coordinating volunteer recruitment processes and/or an understanding of recruitment & onboarding processes.
Managing multiple workflows and preparing high-quality correspondence and reports.
Excellent problem-solving skills, including supporting users on a range of tools and processes




Experience using Learning Management Systems to maintain accurate records.
Understanding of compliance and regulatory environments.
Why choose CFA
Meaningful Purpose: Your contribution truly makes a difference
Work-Life Balance: Paid parental leave, generous leave provisions
Flexibility: Hybrid work options with flexible work arrangements
Discounts: Emergency Memberlink discounts on various services
Wellbeing Focus: Health Ready programs, flu vaccinations
Member Assistance Program: Access support across 8 service pathways
Pre-employment Checks
Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.
Applications close: 11:59pm 1 November ****
What to expect from our recruitment process
CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act ****. You can view our Privacy Statement here. For access and correction of the information we have collected, contact .
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📌 Coordinator - Instructor Capability (Melbourne)
🏢 Country Fire Authority (CFA)
📍 Melbourne