Customer Service Officer - 12 Month Contract
Yamaha Motor Finance Australia is seeking a self-motivated person to join the Customer Service Team as a Customer Service Officer on a 1
2-month contract basis
reporting to the Customer Service Leader based in Wetherill Park, NSW.
Key responsibilities
Manage all inbound and outbound enquiries as directed
Refer existing and recent customer enquiries for YMF products to Direct Sales
Manage all complaints as per YMF Complaints Policy
Provide professional and courteous Customer Service to all internal and external customers
Achieve targets as set by Supervisor and Manager to maintain business productivity
Review customer loan accounts for discrepancies
Review documentation to ensure compliance with YMF Credit Policy




Assist customers in rectifying discrepancies in a timely manner
Identify potential hardship enquiries
Ensure compliance with NCCP, Privacy Act Laws and Regulations in Australia and New Zealand and any other Legislation as required
About you
Sound knowledge of the applicable legislation
Good team player
Able to perform under pressure
Positive communication skills, both written and verbal
About us
Yamaha provides a friendly work environment that encourages individuals to exceed their own expectations.
#J-*****-Ljbffr

📌 Customer Service Officer - 12 Month Contract (Sydney)
🏢 Yamaha Motor
📍 Sydney