We have a part-time position available for an experienced Medical Receptionist to join our busy specialist orthopaedic practice at Hurstville.

The position is 24 hrs/week.

You will be required to cover services at the Reception desk and administration area and must be able to work autonomously or as part of a team.

Day-to-day responsibilities

1. Responsible for the smooth running of the front desk, including greeting patients, making appointments, billing patients using Shexie medical software

2. Liaise with referring doctors and hospital staff courteously

3. Answer the telephone promptly and courteously in a professional manner

4. Take messages and ensure they are attended to, in line with relevant doctor requests

5. Manage daily correspondence, including general patient and doctor correspondence, incoming/outgoing mail, accurate data entry and scanning, photocopying & faxing documents, and reply to emails

6. Gather medical records and reports in readiness for consultations

7.



Excellent personal communication skills with an ability to relate to people at all levels and form diverse backgrounds

Experience:

- Previous experience as a Medical receptionist

- Valuable command of the English language, both written and spoken

- Able to work as part of a team and independently as required

- Ability to prioritize and multi-task

- Previous experience with Shexie, preferable but not required

Essential Personal Requirements:

- Excellent communication skills – as well as dealing with patients, you will be required to liaise with multiple number of medical professionals, allied health and administration staff. It is essential to have excellent verbal, written and interpersonal communication skills.

Office Hours: Mon-Fri

Please Note:
We are only able to respond to those applicants whose skills match our requirements for the current position.

📌 Medical Receptionist - orthopaedic practice (Hurstville)
🏢 Recognized
📍 Hurstville