25 Oct
|
Foxtel
|
City of Gold Coast
25 Oct
Foxtel
City of Gold Coast
Foxtel Group is hiring a Retention Representative for the Southport area, combining in office and home-based work in a hybrid setup. You will handle inbound calls from customers looking to cancel, aiming to reignite their engagement with Foxtel through empathetic service and tailored package recommendations.
The role emphasizes persuasion, listening, and ethical support to protect loyalty, while contributing to strong retention KPIs. Start date 23 November 2026, with flexible rostered hours.
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📌 Retention Specialist - Hybrid (Entertainment & Sports) (City of Gold Coast)
🏢 Foxtel
📍 City of Gold Coast