We are a modern Australian law firm with a leading reputation.We focus on exceptional service, operational excellence and beingat the forefront of employee experience. We work closely withAustralian and international businesses, organisations andgovernments.

About the role

We are seeking a Business Services Manager to oversee andsupport the daily operations of our Canberra office. You’llplay a key hands-on role in supporting our partners and legal andshared services teams, ensuring our office runs smoothly and ourclients receive the highest level of service.

This pivotal role ensures efficiency, quality standards, andoutstanding client experiences across our office.

What you’ll do:

- Manage and lead general office operations, includingreception and front-of-house services.
- Act as a key point of contact for building incidents,office projects and changes.
- Oversee document handling, court lodgements, deliveries,and courier arrangements.
- Maintain office and kitchen supplies, coordinate travelbookings, and manage expense approvals.
- Coordinate internal and external events ensuring seamlessplanning and catering.
- Manage food and beverage services for meetings andfunctions, including dietary requirements and costings.
- Update organisational charts, floor plans, and emergencycontact documents.

About you

We’re looking for a proactive and highly organised individualwho has:

- Previous experience in office management and/or businessservices roles within a professional services environment.
- Strong organisational and leadership skills.
- Ability to manage multiple priorities in a quick-pacedenvironment.
- Excellent communication and interpersonal skills with apractical, solutions focussed mindset.




- Confident working across stakeholders at all levels.
- A positive and energetic outlook with a can doattitude.

As this role involves in person collaboration and onsiteresponsibilities, office attendance is essential.

Maddocks is simply a great place to do excellent work. We foster aculture of collaboration, learning and engagement where you willexperience:

A diverse and inclusive workplace:

We have beennamed an employer of Choice for Gender Equality by the WorkforceGender Equality Agency (WGEA) every year since 2004 along withbeing named a Silver Employer at the Australian Workplace EqualityIndex's 2024 LGBTQ Inclusion Awards. We promote diversityinternally through our Maddocks Gender Equality Network, MaddocksCALD, Maddocks Disability Inclusion and Maddocks Pride groups.

Career Development:

Learn and develop throughstructured learning and development programs at each stage of yourcareer and study support programs.

Community involvement:

give back to thecommunities in which we operate through our thriving pro bono andgrants programs and staff volunteering initiatives.

Work flexibly:

work in a hybrid way with partof your week in the office and support to set up your homeoffice.

Wellbeing & Benefits:

- access to up to 20 weekspaid parental leave
- discounted gym memberships & health insurance
- salary continuance insurance
- Employee Assistance Program
- parents and carers wellbeing programs

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex andinteresting work.

To be eligible for this role you must be legally permittedto work in Australia. Please note that unsolicited applicationsfrom agencies will not be considered at this time.

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📌 Business Services (Office) Manager (Canberra)
🏢 Maddocks
📍 Canberra