Commonwealth Bank Group's Intelligent Digital Experience team is seeking an experienced Chapter Lead - IT Service Desk. You will lead a high-performing chapter of Service Desk professionals, balancing people leadership with operational performance and technical capability development to improve colleague experiences.
You'll collaborate with product owners and engineering teams to resolve dependencies, harness data and automation, and deliver measurable improvements in service delivery.
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📌 Service Desk Chapter Lead: AI-Driven & People-First (Australia)
🏢 Coleambally
📍 Australia
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