AI Operations Specialist — Incident & Support (Sydney)

AI Operations Specialist — Incident & Support (Sydney)

25 Oct
|
NAB
|
Sydney

25 Oct

NAB

Sydney

NAB is hiring a Consultant AI Operations in Sydney to join the Workplace Transformation team. You will act as the AU escalation point for incidents and service requests, investigate AI service issues across access and platform behaviour, and escalate high-impact incidents when needed.

You will support incident triage, impact assessment, workarounds and service restoration, while maintaining documentation and coaching junior teams to improve first-contact resolution.

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📌 AI Operations Specialist — Incident & Support (Sydney)
🏢 NAB
📍 Sydney

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