IMPORTANT: We don’t review applications submitted through SEEK Quick Apply. To be considered, you must apply on our website: taxassure.com.au/careers/senior-advisor/.

About the role

Make a career out of making a difference. You’ll help people who are stressed and stuck find a way through.

As a Senior Advisor, you’ll see your clients and case files through from the first conversation to resolution. At its heart, this role is about people, not numbers, tax or debt. It’s senior because of the judgement and ownership it asks of you, not because you need to have done this work before.

Whatever your background, you can keep the skills you’ve built and leave the grind behind. At Tax Assure, you use your commercial acumen and communication skills in a workplace that’s balanced and built around the team and the outcomes.

Maybe you’re a lawyer who’s had enough of high-pressure deadlines. Maybe you’re an accountant who wants more conversation and less compliance. Or you’ve worked in insurance claims, banking or collections, and you already know how to sit across from someone on a bad day.

You won’t be doing this on your own. You’ll work in the office alongside our directors, in an advisory team that deals with people face to face. We’ll quick-track you to specialist negotiator and walk you through the legal practice statements and negotiation strategies. From day one, experienced people are in the room with you for the real conversations.

Day to day

Run client consultations and build rapport through genuine empathy, not a script

Develop and carry out a negotiation strategy for each client, case by case





Manage each case from first consultation to resolution, including drafting applications to the ATO, with documentation gathered, reviewed and submitted on time

Keep clients informed, so they feel supported rather than left guessing

Stay across ATO guidelines and company policy, and keep every file compliant

Keep accurate records and report clearly to management on where each case stands

About you

A genuine track record in negotiation, and the confidence to hold your own in a difficult conversation

Strong written communication and drafting: applications and correspondence that are clear, accurate and hold up under scrutiny

Strong verbal communication: you can explain things plainly to someone who’s stressed

Real attention to detail, because the documentation has to be right, not just eventually correct

Sound commercial judgement, and calm under pressure

Self-driven: you take a case file and move it forward

Experience in claims, disputes, collections, customer service, financial services or tax is welcome, particularly where you’ve negotiated or mediated

A degree and a demonstrated record of professional development

Able to work from our Milsons Point office 3 days a week (hybrid, with 2 days working from home)

About us

Australia’s leading tax debt negotiation specialists, an established and growing firm serving clients Australia-wide. This role is based in our Milsons Point office in Sydney. Applicants must have full working rights in Australia. Tax Assure is an equal opportunity employer and welcomes applications from people of all backgrounds.

Applications close Friday 6 November.

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📌 Senior Negotiation Advisor (Sydney)
🏢 Tax Assure
📍 Sydney