Retention Specialist - Hybrid (Entertainment & Sports) (Southport)

Retention Specialist - Hybrid (Entertainment & Sports) (Southport)

25 Oct
|
Foxtel
|
Southport

25 Oct

Foxtel

Southport

Foxtel Group is hiring a Retention Representative for the Southport area, combining on-site and home-based work in a hybrid setup. You will handle inbound calls from customers looking to cancel, aiming to reignite their engagement with Foxtel through empathetic service and tailored package recommendations.

The role emphasizes persuasion, listening, and ethical support to protect loyalty, while contributing to strong retention KPIs. Start date 23 November 2026, with adaptable rostered hours.

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📌 Retention Specialist - Hybrid (Entertainment & Sports) (Southport)
🏢 Foxtel
📍 Southport

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