About the role In this role, you will be responsible for leading customer communication and ensuring service quality is maintained across all office functions.

Key responsibilities

- Managing customer enquiries, calls, emails, and bookings with a strong service-first approach

- Providing clear, accurate, and professional communication regarding job status, timelines, progress updates, and invoicing

- Ensuring all customer-facing information and documentation is accurate and delivered to a high standard

- Liaising with insurance and warranty companies to support approvals and correspondence

- Assisting a small, experienced office team to maintain consistency, morale, and service quality

About you

- Proven experience in administration or customer service role (any industry)

- A strong service mindset with attention to detail and quality

- Excellent communication and relationship-building skills

Benefits

- Join a highly experienced team with strong morale

- Supportive, qualified working environment

- BBQ breakfast every Friday

- Early finishes every Friday

- Monday to Thursday: 8:00am – 4:00pm

- Friday: 8:00am – 3:00pm

📌 Administration Assistant (Clontarf)
🏢 RNR Refinish
📍 Clontarf