Play a vital role in supporting children and families at our brand-new Lollipop Hill service, fostering inclusion, connection, and positive outcomes for every child.

About Aspire Early Education

At Aspire Early Education and Kindergarten, our vision is to shape a positive future for children through our Grow, Learn & Connect curriculum.

Located in Melbourne's growing western corridor, Lollipop Hill has quickly become a valued part of the local community. Since opening earlier this year, our team has focused on creating a welcoming, inclusive workplace where children, families, and educators feel supported, connected, and empowered every day.

The Opportunity Section

We are seeking a passionate and empathetic Family Support & Inclusion Officer to join our team at Lollipop Hill.

This is an exciting opportunity to join a newly established service and play a key role in strengthening family relationships, supporting inclusion practices, and collaborating with educators to ensure every child has the chance to thrive.

This is a part-time position working 25 hours per week. While you will spend the majority of your time within the learning environments supporting children, educators, and families, the role is out of ratio, allowing you to focus on inclusion support, behaviour guidance, family engagement, funding applications, and community connections without being counted in educator-to-child ratios.

You'll help build on the strong foundations already established while contributing to the continued growth of the service.

In this role, you will:

- Support families throughout the enrolment and orientation process, ensuring they feel welcomed and informed.




- Help children settle into the service and work closely with educators to support smooth transitions.
- Build strong and trusting relationships with children, families and educators.
- Lead important conversations with families regarding behavioural, wellbeing and inclusion needs.
- Provide guidance to families with empathy, professionalism and a solutions-focused approach.
- Assist families in accessing community services, supports and government funding programs, including the Inclusion Support Subsidy (ISS).
- Work as a key connection between educators, leadership teams and families to ensure children's wellbeing and inclusion needs are met.
- Support educators with behaviour guidance strategies and inclusive practices.
- Assist with inclusion funding applications and documentation where required.
- Contribute to family engagement initiatives, events and community partnerships.
- Support ongoing communication between the service and families to strengthen relationships and outcomes for children.

Why Join Aspire? At Aspire, we’re committed to creating environments where our people feel supported, valued and set up for success.

- Purpose-built, modern centre with high-quality resources
- Supportive leadership and a structured onboarding experience
- Clear career progression pathways within a growing organisation




- Eligible for the MEA Worker Retention Payment (15% of award rate)
- Purpose-built, modern centre with high-quality resources
- Paid Birthday Leave
- Wellbeing Leave
- 24/7 Employee Assistance Program
- Ongoing professional development and leadership support
- Competitive salary and benefits

About You To succeed in this role, you will bring:

- Diploma in Early Childhood Education & Care (or higher)
- Current First Aid, CPR, Anaphylaxis & Asthma certifications
- Valid Working with Children Check
- Mandatory Reporting & Geccko Training
- Strong understanding of child development and behaviour guidance
- Experience supporting inclusion and diverse family needs (highly regarded)
- Knowledge of community supports and funding pathways
- Understanding of the NQF and relevant legislation

Key qualities we’re looking for:

- Strong ability to support both teams and families
- Skilled in guiding behaviours and supporting inclusion
- Familiarity with funding applications and inclusion support processes
- Empathy and emotional intelligence
- Strong communication and trust-building skills
- Family-focused mindset and team-oriented approach

Our Values

- Inspiring & Nurturing – Safe, supportive environments for every child
- Building Trust – Strong relationships through open communication
- Empowering Excellence – Continuous learning and growth
- Connecting Communities – Strengthening families through collaboration

Our Commitment Aspire Early Education is committed to child safety, inclusion, and wellbeing. We create culturally safe environments for all children and proudly embrace diversity. We have zero tole

📌 Family Support & Inclusion Officer - Lollipop Hill (Manor Lakes)
🏢 Aspire Early Education
📍 Manor Lakes