QCS GROUP | FINANCE & ADMINISTRATION MANAGER

Finance & Administration Manager

Internal Position Description

Company

QCS Group Pty Ltd

Reports to

Owners / Directors, with a nominated primary reporting owner

Function

Finance & Administration

Employment

Full-time

Position PurposeThe Finance & Administration Manager is responsible for the accurate, efficient and reliable operation of QCS Group's finance and administration functions and any task(s) as reasonably directed by management.

The role oversees financial reporting, cash flow, billing, accounts payable and receivable, payroll, compliance, financial controls, HR administration and the accounts/administration team.

The position works closely with the owners and functional managers but does not carry overall operational responsibility for QCS Group.

Success means accurate financial information, controlled cash flow, timely billing and collections, reliable administration, compliant processes and early identification of financial or administrative risks.

Key Responsibilities1. Financial Management & Reporting· Review monthly Profit & Loss, Balance Sheet, cash flow and key financial results.

· Provide monthly management reporting, including material variances, risks and issues requiring attention.

· Coordinate month-end and year-end requirements and information required by accountants, advisers and auditors.

· Support budgeting, forecasting and commercial financial analysis.

· Maintain accurate and reliable financial records and reconciliations.

- Cash Flow, Billing & Accounts· Maintain cash-flow forecasts and visibility over upcoming financial requirements.

· Oversee customer billing, accounts receivable, collections, supplier invoices and payments.

· Ensure approved products, projects and recurring services are invoiced accurately and promptly.

· Identify billing discrepancies, unbilled services, overdue accounts and working-capital risks.

· Work with Sales and Service personnel to resolve financial and billing issues.

- Payroll, Compliance & Financial Controls· Oversee payroll, superannuation, Single Touch Payroll and related employee payments and records.

· Review BAS, GST, ATO and other finance-related statutory obligations.





· Maintain appropriate controls over payments, credits, refunds and account adjustments.

· Maintain finance procedures, supporting records and audit readiness.

· Identify control weaknesses and implement practical improvements.

- Administration & HR Support· Lead and coordinate the accounts and administration function.

· Maintain company, supplier, finance and employee administration records.

· Coordinate insurance and recurring business administration.

· Support onboarding, offboarding, employment documentation, leave and HR record keeping.

· Liaise with external accountants, HR advisers and other professional advisers as required.

· Improve and automate finance and administrative processes where practical.

- Management & Business Support· Provide managers with relevant financial information and explain financial implications where required.

· Support departmental hand-offs affecting purchasing, billing, payroll or reporting.

· Provide the owners with commercially grounded analysis of costs, profitability and financial risk.

· Escalate significant risks and unresolved cross-functional issues promptly.

Role BoundariesThe Finance & Administration Manager is not the General Manager and, unless specifically delegated, is not accountable for:

· Overall company operations or corporate strategy.

· Technical strategy or service-delivery management.

· Sales targets, sales pipeline or management of the sales team.

· Project delivery outside finance and administration.

· Company-wide employee performance management.

· Final strategic or ownership decisions.

Delegated AuthorityWithin approved limits, the Finance & Administration Manager may:

· Manage the Finance & Administration function and allocate work within the team.

· Liaise directly with accountants, advisers and suppliers.





· Require information needed for accurate billing, payroll and reporting.

· Approve matters within documented financial delegations.

· Recommend and implement agreed process improvements.

Financial approval limits and reserved authorities are maintained separately in the QCS Group Delegation of Authority Matrix.

Unless specifically delegated, the role does not approve material expenditure, remuneration changes, hiring or termination, material debt write-offs or credits, unusual contractual terms, or decisions belonging to another functional manager.

Key Performance IndicatorsArea

Expected OutFinancial reporting & accuracy

Timely management reporting, current reconciliations and material variances explained.

Cash & receivables

Current cash-flow visibility and active management of material overdue accounts.

Billing & revenue

Approved billable work and recurring services invoiced accurately and on time.

Payroll & compliance

Payroll, superannuation and finance obligations completed accurately and on time.

Finance & administration

Reliable operation of recurring finance and administration activities.

Controls & improvement

Control issues addressed and agreed process improvements implemented.

Experience & Attributes· Senior finance, accounts and administration experience in an SME setting.

· Strong financial literacy, including management accounts, cash flow, budgeting and forecasting.

· Strong practical knowledge of Xero and Excel; experience with PSA, billing or recurring-revenue systems is advantageous.

· Experience leading a small finance/accounts/administration team.

· High standards of accuracy, confidentiality and follow-through.

· Sound commercial judgement and willingness to raise issues early.

· Clear and practical communication with owners, managers, staff and advisers.

· A practical approach to process improvement and automation.

· Experience in managed IT services, telecommunications or another recurring-revenue business is advantageous.

Management ApproachDelegate work with a clear outcome, accountable owner and due date. Monitor by exception, ensure completion and escalate material risks before they become problems.

📌 Finance and Administration Manager (Queensland)
🏢 QCS Group
📍 Queensland