Tesla Advisor, Sunshine Coast The Role

At Tesla, our Sales Advisor's consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.

As a Sales Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.

To succeed at Tesla, you must be energetic, highly organised, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognised, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.

Responsibilities

- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
- Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions
- Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co-piloting Test Drives for individuals who exhibit purchase intent or potential
- Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s.
- Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance




- Effectively present and sell and support the delivery and installation the entire Tesla eco-system
- Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
- Be the primary contact point for all customer interactions throughout their purchase experience.
- Educate customers on all details of the purchase and delivery journey from initial contact through to delivery day.
- Ensure vehicles readiness in preparation for the customers delivery appointment.
- Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer's needs and comfort level
- Execute customer trade-ins and documents on delivery day
- Conduct Tesla Direct deliveries from Delivery Centres to customer homes when required
- Perform additional responsibilities as assigned to meet business needs

Requirements

- Client service experience required
- Positive, enthusiastic and passionate about the changes in the personal transportation industry
- Ability to understand and convey business issues and technical concepts
- Strong sense of team mentality and reliability
- Strong communication skills and attention to detail
- Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
- Ability to work evening hours, weekends and holidays in a retail environment

Apprentice Vehicle Technician, Sunshine Coast

Position Description





Kickstart your career in automotive with Tesla’s 2027 Apprentice Vehicle Technician program!

This 3-year Apprenticeship Program is your opportunity to gain hands-on experience through full time work in our Service Centres, while simultaneously studying to obtain a nationally recognised qualification (Certificate III in Automotive Electric Vehicle Technology).

At Tesla, you’ll work in a high tech, fast-paced environment with supportive management, mentorship and guidance from our expert Tesla technicians. You’ll be working on cutting-edge electric vehicles, advanced diagnostics software and proprietary service systems.

This program is a pathway to becoming a fully qualified Service Technician. If you’re passionate about automotive, this is your chance to start your career in a company which values your potential and future progression.

Apprenticeship Start: late January 2027

Responsibilities

- Maintain workshop and vehicle cleanliness, and assist in day-to-day operations
- Support the wider Tesla Service Team in delivering outstanding customer experiences
- Learn and perform basic vehicle servicing, inspections and maintenance under supervision
- Learn to use diagnostic tools and automotive software systems
- Build knowledge across all Tesla models, service procedures and safety standards

Requirements

- Completed Year 12 education
- Full Australian working rights
- Valid driver’s license
- Be eligible to enroll with a Registered Training Organisation (RTO) and complete a Certificate III in Automotive Electric Vehicle Technology
- Strong communication, time management and attention to detail
- Passion or interest in automotive technology, mechanics and electric vehicles
- Proactive and initiative-driven with a team-oriented attitude and willingness to learn
- Genuine desire to build a long-term career as a Service Technician

📌 Hiring Multiple Positions: Tesla Advisor and Apprentice Vehicle Technician (Maroochydore)
🏢 Tesla Australia
📍 Maroochydore