- Full-time, Fixed Term position until 24 December 2027

- HEW 6 ($97,647 p.a + 17% Superannuation, Cultural leave) and Flexible/Hybrid Working Arrangements

- Based at the Melbourne CBD campus

About the Role

As the Indigenous Prospective Student Case Manager, you will play a key role in supporting Aboriginal and Torres Strait Islander prospective students on their journey to RMIT.

Within Global Student Recruitment, you will provide personalised, culturally safe support from initial enquiry through to enrolment, empowering students to make informed decisions and confidently pursue their educational goals.

This role combines relationship management, case management and student recruitment expertise to create a positive and supportive experience for prospective Indigenous students.

Through proactive engagement, needs-based conversations and tailored guidance, you will help students overcome barriers, access opportunities and successfully transition to university.

You will also work closely with the First Nations Ngarara Willim Centre and a range of internal and external stakeholders, providing insights and advice that inform Indigenous student recruitment activities and contribute to RMIT's strategic goals for Indigenous participation and success.

About You

You are passionate about supporting Aboriginal and Torres Strait Islander peoples to achieve their educational aspirations and bring demonstrated experience working with Indigenous communities and stakeholders.

The ideal candidate will have:

- Experience engaging with Aboriginal and Torres Strait Islander communities and a strong understanding of Indigenous cultures,



organisations and the barriers Indigenous peoples may experience when accessing higher education.

- Experience providing case management, advisory or support services, with the ability to manage competing priorities and maintain strong attention to detail.

- Excellent relationship-building and communication skills, with the ability to engage effectively with a diverse range of stakeholders.

- Demonstrated ability to collect and analyse information, identify issues, recommend solutions and contribute to reporting activities.

- Strong organisational skills and the ability to work independently while contributing positively within a collaborative team environment.

- Knowledge of the higher education sector and experience supporting Indigenous people to achieve educational outcomes.

- Experience in student recruitment, admissions or conversion activities is highly regarded but not essential.

About the Portfolio The Engagement Function brings together expertise from across RMIT to deliver inclusive, customer-centred and future-focused experiences for students and other key audiences. Through collaboration, data-driven decision-making and cutting-edge engagement practices, the team supports meaningful connections and positive outcomes throughout the student lifecycle.





Position Description - Indigenous Case Manager

What We Offer

At RMIT, you'll be part of a university committed to reconciliation, Indigenous self-determination and creating pathways for Aboriginal and Torres Strait Islander peoples to thrive.

Our staff enjoy a wide range of benefits including:

- 17% employer superannuation contribution and cultural leave (up to 10 days)

- Flexible and hybrid work arrangements

- Professional development opportunities

- A welcoming and inclusive and culturally safe workplace

- Opportunities to contribute to meaningful social impact and reconciliation outcomes

Note: This is an Aboriginal and Torres Strait Islander Identified Position only for First Nations Australians.

This is an Aboriginal and Torres Strait Islander identified position and is classified under the special measures provisions of section 12 of the Equal Opportunity Act 2010 (Vic). Only Aboriginal and/or Torres Strait Islander people are eligible to apply.

Proof of Aboriginal and/or Torres Strait Islander heritage will be required at interview stage.

Appointment to this position is subject to

- A valid Working with Children Check.

- Background checks (Police check, working rights, references)

Ready to Apply?

If you're passionate about supporting Aboriginal and Torres Strait Islander students to access and succeed in education, and are committed to contributing to a culturally safe, inclusive and supportive student experience, we encourage you to apply. Please reach out to *@rmit.edu.au for any further queries.

Closing date: 11:55pm Sunday 8 November 2026

📌 Indigenous Prospective Student Case Manager (Identified) (Melbourne)
🏢 Rmit University
📍 Melbourne