Prostek is part of Australia’s largest Prosthetics and Orthotics clinical service. We care about providing solutions and support to our patients allowing them to live an active and independent lifestyle whilst we consistently push and grow both ourselves and the profession.

We are seeking an experienced and highly organised Medical Administration to join our dynamic and friendly team at our newly built Adelaide Airport facility. This is a diverse role that combines medical reception, administrative support, customer service, and inventory management responsibilities.

As a key team member, you will be fundamental in supporting the day-to-day operation of the clinic and ensuring a commitment to the delivery of professional, caring and friendly services to patients, referrers and customers.

Key Responsibilities

Reception & Administration

- Coordinate daily administrative functions / Reception duties including but not limited to; greeting patients, diary/calendar management for the clinic, processing payments & receipts, phone system management and providing support.
- Portray professionalism and integrity along with demonstrating behaviour and attitude that is in line with the company’s core values.
- Update and maintain confidential information databases to a high standard, experience in Cliniko would be favourable.
- Manage funder invoicing and follow up on outstanding payments to ensure timely processing.
- Handle patient complaints professionally, ensuring all matters are managed in accordance with established policies, procedures, and regulatory guidelines.
- Oversee the cleanliness, organization,



and restocking of patient and staff amenities, including common areas, waiting rooms, and treatment rooms.
- Undertake ad hoc projects and provide administrative support as required to assist daily operations.

Inventory Support In collaboration with the admin team:

- Inventory management, including stock ordering, receipting, and maintaining work in progress tubs.
- Coordinate product returns and supplier credits.
- Liaise effectively with internal teams, suppliers, and other external stakeholders to support smooth operations.
- Prepare and dispatch goods using online freight and courier platforms, including StarTrack.

Required Skills

- Previous experience working within a health environment/clinic will be advantageous.
- Excellent verbal and written communication skills, with the ability to communicate professionally with patients, clinicians, suppliers, and team members.
- Confidence working both independently and collaboratively.
- Ability to work in an ever-changing environment - no two days are ever the same at our clinics!
- Strong organisational and time-management skills with proven ability to prioritise and manage a busy workload.

REQUIREMENTS:

- You will be required to apply for a NDIS Workers Screening Check.

What we can provide

- Dynamic, enjoyable and supportive workplace culture.
- Corporate Travel Program.
- Novated Leasing
- Parental Leave Policy
- Employee Assistance Program (EAP).
- Free in office carparking.
- Modern, purpose-built facility with excellent staff amenities.

Apply through SEEK. We'd love to hear from you.

📌 Medical Administration (Adelaide Airport)
🏢 Prostek
📍 Adelaide Airport