Company Description The HR Ally combines AI-driven technology with human expertise to deliver transformational HR solutions for small and medium-sized businesses. The organization supports clients with recruitment, workforce management, performance management, training design, and holistic HR partnership, ensuring that people strategies align with overall business goals.

Its team of HR professionals, tech innovators, and business strategists is committed to making HR a driving force rather than a bottleneck. The HR Ally focuses on providing scalable, efficient, and smart HR solutions that help organizations build productive, accountable, and growth-oriented workplaces. As a trusted partner, it works closely with business leaders and HR professionals to optimize workforce outcomes in a fast-changing work environment.

Role Description The Product Manager – Zuora will lead the end-to-end product lifecycle for Zuora-based subscription and billing solutions, ensuring alignment with business objectives and customer needs. This full-time, on-site role in Sydney, NSW involves gathering and prioritizing requirements, defining product roadmaps, and collaborating closely with engineering, finance, sales, and HR stakeholders to deliver high-quality product enhancements.

The Product

Manager will translate business processes into Zuora configurations, oversee implementation and integrations, and continuously optimize workflows to improve efficiency and user experience. Day-to-day responsibilities include conducting market and competitive analysis, managing backlogs, writing user stories,



coordinating testing and deployment, and monitoring product performance metrics. The role also includes engaging with internal and external users, providing product guidance, and driving adoption of Zuora solutions across the organization and client base.

Qualifications

- Strong product management skills, including roadmap planning, requirements gathering, backlog management, and stakeholder communication.
- Hands-on experience with Zuora or similar subscription billing platforms, including configuration, workflows, invoicing, and integration with ERP/CRM systems.
- Solid analytical and problem-solving abilities, with experience using data to inform product decisions and measure performance.
- Knowledge of subscription business models, revenue operations, and billing processes, ideally within HR tech, SaaS, or related domains.
- Effective collaboration and cross-functional partnership skills, with the ability to work closely with engineering, finance, operations, and client teams.
- Clear written and verbal communication skills, including the ability to write user stories, functional specifications, and product documentation.
- Demonstrated ability to manage multiple initiatives, prioritize effectively, and deliver on timelines in a quick-paced environment.
- Bachelor’s degree in Business, Information Systems, Technology, or a related field; relevant certifications in product management or Zuora are an advantage.
- Experience working in or with SMEs and familiarity with HR, workforce management, or HRMS solutions is beneficial.

📌 Product Manager -Zuora (Sydney)
🏢 The HR Ally
📍 Sydney