**12 month contract with possibility of extension*

Proud Employer of Choice! Evolve Housing is honoured to have won the Western Sydney Awards for Business Excellence (WSABE) 2024 as an Employer of Choice. Join a team committed to purpose, positive culture, and making a difference in our community!

What does this AMAZING career journey in Social Housing look like?

Your current career journey starts HERE! Say goodbye to mundane workdays and embrace change! You will be surrounded and supported by people who are invested in your success! People who are committed to positivity and making a difference to the community. This position will see you be guided and mentored by our Senior Leaders and together we will achieve great outcomes.

You will be responsible for providing practical technical coordination across repairs, planned maintenance, compliance programs, contractors and property projects within our Property Services team. The role supports timely, safe and compliant property outcomes by maintaining visibility of technical actions, coordinating approved works and quotations, monitoring vendors and compliance obligations, and progressing matters through to completion by working closely with internal and external stakeholders.

What will your new day look like?

TECHNICAL MAINTENANCE COORDINATION & TEAM SUPPORT

- Coordinate approved responsive, planned, cyclical and minor works from initiation to completion, including work orders, coordinating property access, scheduling maintenance and contractor attendance, obtaining supporting evidence, follow-up and completion.
- Coordinate contractor quotations for approved responsive and planned maintenance activities, ensuring quotes align with the documented scope of works and escalating technical, pricing or contractual exceptions for review.
- Support property assessments by preparing property information, verifying completion or progress of work orders, documenting completed property maintenance reports, coordinating follow-up actions and maintaining accurate and auditable records.
- Assist with the onboarding of new properties by ensuring accurate information is recorded in SNOW and coordinating project handovers in a timely and efficient manner.

COMPLIANCE, SAFETY AND AUDIT COORDINATION

- Assist Technical Officers with property compliance programs and recurring activities, including smoke alarm servicing, annual fire safety requirements, essential services and relevant pump or building-services maintenance, in accordance with approved programs and specialist advice.
- Maintain compliance schedules, certificates, service records, evidence and action registers, and follow outstanding or non-compliant items through to completion or formal escalation.
- Coordinate Property Assessment Surveys (PAS) and other required operational or compliance reporting, ensuring source records are complete, accurate and submitted within required timeframes.

VENDOR AND CONTRACTOR COORDINATION

- Coordinate day-to-day vendor activities across assigned maintenance and compliance programs, including allocation, maintenance scheduling,



property access, documentation, service timeframes and issue resolution. This includes supporting contractor/vendor meetings, performance reviews and improvement actions.
- Support the Senior Manager by preparing and analysing vendor performance reports against agreed scopes, service levels, quality standards, compliance requirements and evidence of completed works, and escalating underperformance or reoccurring exceptions.

PROJECT AND PROGRAM COORDINATION

- Coordinating project interfaces across Technical Officers, Asset Management, Procurement, Finance, Resident Services, the Contact Centre, consultants and contractors.
- Prepare concise progress, risk and exception reports for the Team Leader and Senior Manager, and escalate decisions or dependencies that may affect safety, compliance, cost, quality or delivery.

Is this you? Passion, drive, enthusiasm? Then we NEED you!

- Do you believe in everybody's “right” to have a place to call home?
- Are you flexible, adaptable, and responsive to changing business and departmental needs?
- Do you bring initiative and a proactive mindset?
- Demonstrate curiosity and a drive to improve processes?
- Are you energised and motivated by building relationships?
- Do you pride yourself on impeccable attention to detail?
- Do you relish accountability?
- Do you want to be part of a fun, supportive, and purpose-driven culture?
- Are passionate about providing the best possible customer service experience you can?

Then come on this adventure with us! What does Evolve Housing do? Why are we an amazing workplace?

Evolve Housing Limited is one of Australia's leading not-for-profit Community Housing Providers (CHPs), focusing on providing social and affordable housing. We provide innovative housing services and solutions to those in need and develop partnerships that provide positive social outcomes for individuals and their communities.

Evolve Housing has over 25 years' experience in property and tenancy management and a reputation for social excellence. With a current portfolio of over 4,000 social and affordable properties housing over 10,000 people, we offer the opportunity to work for a dynamic and rapidly growing organisation.

Some important things you will need to begin this journey!

- Relevant experience in property or facilities maintenance, building services, construction, community housing, real estate operations or a comparable technical coordination environment.
- Demonstrated experience coordinating maintenance programs, contractors, quotations, planned works or minor projects from initiation through to completion.
- Practical knowledge of building maintenance and property compliance requirements,



with the ability to recognise safety, quality, documentation and service risks and escalate them appropriately.
- Experience maintaining compliance schedules, audit evidence, certificates and action registers, preferably across fire safety, smoke alarms, essential services or similar property obligations.
- Understanding of contractor and work health and safety requirements, including the review and coordination of licences, insurances, safe work documentation and off-site compliance obligations where applicable.
- Strong program scheduling and project coordination capability, including management of milestones, priorities, dependencies, risks and multiple concurrent work streams.
- Sound judgement, attention to detail and the ability to work within technical competence, delegated authority and established procedures.
- Clear written and verbal communication skills, including respectful communication with residents from diverse backgrounds and effective coordination with contractors, consultants and colleagues.
- Strong digital literacy, including Microsoft 365 and the ability to use or learn housing, asset, work-order and contractor management systems such as ServiceNow and TechnologyOne.
- Ability to work independently and collaboratively and provide structured workload coverage and handover support.
- Current driver licence and right to drive in Australia, together with the ability to obtain and maintain required employment clearances.
- Community housing experience and relevant property, building, facilities, compliance or project coordination qualifications are desirable.
- Willingness to obtain a NDIS check.

What benefits will you receive? Proud Employer of Choice! Evolve Housing is honoured to have won the WSABE 2024 as an Employer of Choice.

You will be part of a culture with true purpose, where we care about helping our clients and our community drive.

Do you want a career that takes you places?

You will be paid a generous salary where NFP salary sacrifice can increase your take home net pay by approximately $10K through salary packaging benefits.

You will be guaranteed flexibility with a 35 hour week.

You will secure a career that takes you places through ongoing career development.

What happens next?

To apply, submit your resume and a covering letter addressing all selection criteria.

Evolve Housing encourages Aboriginal and Torres Strait Islander applicants to apply.

Evolve Housing welcomes applicants from Culturally & Linguistically Diverse backgrounds.

Privacy Statement: Evolve Housing is committed to respecting and protecting the privacy and rights of individuals in relation to their personal information.

Our Privacy

Policy outlines how we collect, use, store, and disclose information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). Please refer to our Privacy Policy on the Evolve Housing website if you would like more detailed information. You may also request a copy of the Privacy Policy from any Evolve Housing employee.

📌 Property Maintenance and Compliance Coordinator (Parramatta)
🏢 Evolve Housing
📍 Parramatta