Staff Engineers - Technical leaders driving delivery of AI agents and integrations

- Strong full-stack engineering with AI orchestration and platform integration expertise Candidates should bring solid software engineering fundamentals across React/TypeScript, C#/.NET, APIs, microservices, cloud-native development (Azure/AWS), DevSecOps, CI/CD, automated testing and production support, combined with practical experience delivering LLM-powered and Agentic AI solutions.

Key capabilities include

- Building AI agents and conversational applications
- API/tool integration and enterprise system orchestration
- RAG, prompt engineering, vector search and knowledge retrieval
- Conversational AI, including intent classification, NLU/NLP, entity extraction and context management - Human-in-the-loop workflows, escalation patterns and AI guardrails
- Agent observability, evaluation, reliability and performance monitoring Highly desirable experience includes:
- Microsoft Copilot Studio, Azure OpenAI/AI Foundry, Semantic Kernel
- Dynamics 365 Contact Centre
- Voice Bots, IVR, PSTN and contact-centre routing
- Agent testing, synthetic conversations and Responsible AI
- Multi-agent architectures, Power Platform and Dataverse

📌 Staff AI + Dotnet Fullstack Engineer (Sydney)
🏢 Virtusa APAC
📍 Sydney