Support Engineer (New South Wales)

Support Engineer (New South Wales)

25 Oct
|
XPT Software Australia Pty
|
New South Wales

25 Oct

XPT Software Australia Pty

New South Wales

Must Have Skills:

5+ years of experience in DNS operations/support, with at least 2-3 years at L3 level

Solid hands on experience with BIND (open source DNS)

Deep understanding of

DNS protocol internals

Authoritative vs Recursive DNS

TTL, caching behavior, and query resolution flow

Strong Linux/Unix system administration experience

Strong networking fundamentals

TCP/IP, UDP

Latency and routing behavior

Nice to Have Skills:

Experience with Anycast DNS deployments

Exposure to other DNS software: Unbound, PowerDNS, Knot DNS

Automation and scripting (Shell, Python, Ansible)

Monitoring tools

- Prometheus, Grafana, Nagios, Zabbix

ITIL processes (Incident, Problem, Change Management experience)

Requirements

📌 Support Engineer (New South Wales)
🏢 XPT Software Australia Pty
📍 New South Wales

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