Join a Leading Technology Team Delivering Critical Infrastructure Across Northern Australia

Are you a skilled Systems Engineer looking for more than just another support role? Do you enjoy solving complex technical challenges, working with modern Microsoft technologies, and making a real impact for customers?

NEC Australia is seeking a talented Systems Engineer to join our Darwin team on apermanent, full-time basis. This is an exciting opportunity to work across a diverse technology setting, supporting critical infrastructure, delivering innovative solutions, and contributing to both operational and project outcomes.

You'll become part of a collaborative and high-performing team that values technical excellence, customer service, continuous improvement, and professional growth.

The Opportunity

As a Systems Engineer, you'll play a key role in supporting and enhancing our customers' technology environments. You'll be responsible for maintaining critical infrastructure, resolving incidents, implementing solutions, and contributing to continuous service improvements.

Working across both on-premises and cloud environments, you'll collaborate with customers, project teams, and technical specialists to deliver reliable and secure technology outcomes.

Key Responsibilities

- Support, maintain and enhance enterprise infrastructure environments
- Deliver infrastructure solutions and technical improvements
- Investigate and resolve Severity 2 and Severity 3 incidents within agreed service levels
- Manage service requests and project-related activities with a customer-first approach
- Contribute to infrastructure design, implementation and operational improvements
- Maintain system reliability, performance and security
- Participate in after-hours support,



project work and on-call rotations as required
- Create and maintain technical documentation and knowledge articles

About You You are a technically capable and customer-focused professional who enjoys troubleshooting, collaborating with stakeholders, and continuously developing your skills.

To be successful, you'll bring experience in:

- Windows Server and Windows Desktop operating systems
- Active Directory and Group Policy administration
- Enterprise desktop management, including security lockdowns and policy management
- Exchange and Microsoft 365 technologies
- Microsoft Entra ID, Intune and Exchange Online
- NTFS permissions and enterprise security practices
- IT Service Management and ITIL frameworks
- Supporting hybrid environments across on-premises and cloud infrastructure
- Diagnosing and resolving complex technical issues

What Success Looks Like You enjoy taking ownership, building trusted relationships with customers, and delivering reliable technology outcomes. You're detail-oriented, proactive, and comfortable working across multiple technologies while maintaining a strong focus on service excellence.

Before You Apply

Please ensure your resume clearly demonstrates your relevant technical experience and achievements. If you've used AI tools to assist with preparing your application, ensure all information accurately reflects your own skills, experience, and accomplishments.

Diversity & Inclusion

At NEC Australia, we recognise that diverse perspectives drive better outcomes. We welcome applications from people of all backgrounds and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse candidates, veterans, and people living with disability.

Be Part of OneNEC

📌 Systems Engineer (Darwin)
🏢 Nec Australia
📍 Darwin