Company Description Tana Australia is a subsidiary of Tana Oy, providing TANA machines and services for the waste management and recycling sectors. The company focuses on developing practical solutions that help transform the way waste is managed, turning waste into value. With over 50 years of experience in solid waste management, Tana brings deep technical expertise and industry know-how to its customers.

The mission is to improve customers’ operations and enable them to increase revenue through efficient and creative waste management solutions. Team members at Tana Australia contribute to meaningful work in a sector that supports environmental responsibility and business performance.

Role Description The Technical Specialist is a full-time, hybrid role based in Sydney, NSW, with a mix of onsite work and some work from home. This role involves providing technical support for TANA machines, including diagnosing issues, troubleshooting mechanical and electronic systems, and coordinating repairs or maintenance.

The Technical

Specialist will assist customers and internal teams with product setup, operation guidance, and resolving technical inquiries, ensuring high levels of customer satisfaction. Day-to-day tasks include analyzing equipment performance data, preparing service reports, collaborating with sales and service teams on technical solutions, and supporting training activities for users and colleagues.



The role also requires maintaining up-to-date knowledge of TANA products, industry standards, and safety practices.

Qualifications

- Strong Analytical Skills to interpret technical data, assess equipment performance, and identify root causes of issues.
- Effective Communication skills to explain technical concepts clearly, prepare service documentation, and collaborate with customers and internal teams.
- Proficient Troubleshooting and Technical Support capabilities to diagnose faults, guide repairs, and provide remote and onsite assistance.
- Customer Service skills to manage inquiries, build positive relationships, and ensure a responsive, solution-focused support experience.
- Relevant technical background, such as a qualification in mechanical, electrical, or mechatronic engineering or a related field.
- Experience working with industrial machinery, heavy equipment, or systems in waste management, recycling, or similar sectors is advantageous.
- Ability to work safely in field environments, including adherence to WHS standards and use of appropriate PPE.
- Capability to work both independently and as part of a team in a hybrid setting, with good time management and organizational skills.
- Valid driver’s license and willingness to travel to customer sites within Australia when required.

📌 Technical Specialist (Sydney)
🏢 Tana Australia
📍 Sydney