We are seeking an experienced Windows 365 / Microsoft 365 SME to design, implement, administer, and support Microsoft cloud and end-user computing environments. The successful candidate will provide technical leadership across Windows 365 Cloud PC, Microsoft Intune, Entra ID, Microsoft 365, and endpoint security , while working within Australian Government security and compliance requirements.

Key Responsibilities

- Design, deploy, and manage Windows 365 Cloud PC environments.
- Administer Microsoft Intune for device management, configuration, compliance, applications, and policies.
- Manage Microsoft Entra ID including users, groups, authentication, Conditional Access, MFA, and identity lifecycle.
- Support and administer Microsoft 365 services including:

- Exchange Online

- SharePoint Online

- Microsoft Teams

- OneDrive

- Microsoft Defender
- Develop and maintain endpoint security and compliance policies .
- Troubleshoot Windows 365, Intune, Windows 11, networking, identity, and Microsoft 365 issues.
- Implement application deployment, patching, configuration profiles, and device baselines.
- Automate administration and operational tasks using PowerShell and Microsoft Graph where appropriate.
- Monitor service health, performance, security posture, and capacity.
- Participate in architecture, migration, deployment, and continuous-improvement initiatives.
- Produce technical documentation, operational procedures, and support/runbook documentation.
- Work with security, infrastructure, network, and service-management teams to resolve complex issues.




- Ensure solutions align with Australian Government security, compliance, and information-management requirements .

Essential Skills & Experience

- NV1 security clearance or ability to obtain and maintain NV1.
- Strong hands-on experience with Windows 365 Cloud PC .
- Strong Microsoft Intune / Endpoint Manager experience.
- Advanced knowledge of Microsoft Entra ID / Azure AD .
- Solid Microsoft 365 administration experience.
- Solid Windows 10/11 enterprise administration knowledge.
- Experience with Conditional Access, MFA, device compliance, Autopilot, configuration profiles, and endpoint security .
- Strong PowerShell scripting and automation skills.
- Experience troubleshooting complex identity, endpoint, application, and connectivity issues.
- Understanding of Microsoft security and compliance concepts.
- Strong documentation, communication, and stakeholder-management skills.

Desirable

- Experience in Australian Government environments.
- Experience with Protected / classified environments .

- Microsoft certifications such as
- MD-102 – Endpoint Administrator
- MS-102 – Microsoft 365 Administrator
- AZ-104 – Azure Administrator
- SC-300 – Identity and Access Administrator
- SC-400 – Information Protection Administrator
- Experience with Defender for Endpoint , Defender for Office 365, and Microsoft Purview.
- Experience with Windows 365 Enterprise, Frontline, Cloud PC provisioning policies, and Azure Network Connection (ANC).
- Familiarity with Essential Eight / ISM controls.

📌 Windows 365 / Microsoft 365 SME with (Canberra)
🏢 XPT Software
📍 Canberra