/n ACOR is a national, employee-owned engineering consulting firm, offering a full range of specialist engineering services across multiple sectors. We deliver complex, multi-discipline projects alongside niche assignments, always placing our clients' success at the centre of everything we do. /n We are proud of our inclusive and high-performing culture, where our people are recognised for living our values of excellence, passion, caring, integrity, collaboration and courage. /n About the Role /n Do you love creating memorable experiences for people? /n We're looking for someone with a background in hospitality, guest services, concierge, premium customer service, workplace experience, events or a similar people-focused environment who wants to bring those skills into a professional corporate setting. /n This is a full-time, office-based role, Monday to Friday. It offers the opportunity to build a career creating exceptional workplace experiences, without the evening, weekend or shift work often associated with hospitality. /n As the Workplace Experience Officer, you'll be the face of your local ACOR office.

You'll be the person our people and clients know and trust, creating a welcoming, professional and vibrant environment where everyone can do their best work. /n Working closely with the local Area Leader, you'll coordinate office operations, employee engagement, workplace hospitality and facilities while becoming a trusted partner in creating a positive office culture. /n Responsibilities /n /n

- Create an exceptional experience for employees, clients and visitors from the moment they arrive. /n
- Coordinate the day-to-day operation, presentation and hospitality of the office. /n
- Support Area Leaders with office communications, engagement activities and local initiatives. /n
- Plan employee celebrations, events and workplace engagement activities. /n
- Coordinate onboarding and offboarding experiences. /n




- Build strong relationships across the office and become a trusted point of contact for staff. /n
- Coordinate facilities, suppliers and landlord relationships. /n
- Maintain workplace health, safety and office standards. /n
- Champion business improvements and support local change initiatives. /n /n About You /n You'll succeed in this role if you genuinely enjoy looking after people and take pride in creating welcoming, organised and engaging environments. /n You'll likely bring experience from hospitality, hotels, concierge, customer service, premium retail, events, workplace experience, facilities or office management. /n You'll also have: /n /n
- Outstanding customer service and communication skills. /n
- A proactive, positive and organised approach. /n
- Robust relationship-building skills. /n
- The ability to manage competing priorities with professionalism. /n
- A passion for creating great experiences for both employees and clients. /n /n Why ACOR? /n /n
- Monday to Friday office hours. No evenings, weekends or shift work. /n
- Be the heart of your local office and build genuine relationships with your colleagues. /n
- Combine hospitality, people, events and workplace operations in one diverse role. /n
- Join a supportive national Workplace Experience team. /n
- 100% employee-owned business with genuine career development opportunities. /n /n If you're someone who loves making people feel welcome and enjoys creating exceptional experiences, we'd love to hear from you. /n ACOR is passionate about creating a sustainable company that nurtures its people and provides career opportunities for advancement. We are committed to creating a diverse and inclusive setting as an equal opportunities employer and promote a workplace culture that is inclusive, safe and respectful. /n We encourage applications from Aboriginal and Torres Strait Islander people and individuals from diverse backgrounds that value diversity of thought and experience. /n Please note that ACOR does not accept unsolicited resumes from recruitment agencies. /n

📌 Workplace Experience Officer - Canberra
🏢 Acor Consultants
📍 Canberra