Medical Receptionist / Practice Administrator

Tamworth-based | Regular regional travel | Casual initially

K1 Eyes is a busy and growing specialist ophthalmology practice providing personalised eye care across the New England region.

We currently operate three clinics:

- Tamworth: Our main practice at Tamwell Medical Centre, 121 Johnston Street, North Tamworth NSW 2340.

- Armidale: Our consulting suite at Armidale Private Hospital.

- Inverell: Our dedicated clinic at Suite A, 1 Rivers Street.

We are also developing a standalone specialist clinic in Armidale and planning a further clinic in Gunnedah.

We are looking for a friendly, reliable and organised Medical Receptionist / Practice Administrator to support our centralised administration across these locations.

The main focus of this role is administration: keeping appointments, bookings, documentation and communications organised, following up outstanding matters, and ensuring tasks are completed accurately and on time. Assistance with day-to-day clinic activities may also be required, with training provided.

This role suits someone who enjoys a busy workplace, takes initiative and can follow tasks through to completion.

Regular travel between our clinic locations is an essential part of the position. You will primarily be based in Tamworth and travel with the clinical team to Armidale and Inverell, with travel to Gunnedah anticipated as the practice expands.

Key Responsibilities

- Welcome patients in a warm and professional manner.

- Manage appointments, phone calls, emails and patient enquiries across our clinic locations.

- Maintain accurate electronic medical records and patient details.

- Process and organise referrals, correspondence and clinical documentation.

- Coordinate follow-up appointments,

- Liaise with patients, hospitals, referring practices and other service providers.

- Prepare administrative arrangements for regional clinics.

- Track outstanding tasks,



follow up missing information and ensure matters are brought to completion.

- Assist with stock management and general office organisation.

- Provide occasional practical support during clinics as required, with training provided.

About You

You will be:

- Friendly, professional and compassionate.

- Reliable, organised and punctual.

- Comfortable managing competing priorities in a busy practice.

- Proactive and able to take ownership of administrative tasks.

- Thorough and persistent in following up outstanding matters.

- A clear communicator with excellent attention to detail.

- Confident using computers, email and electronic records systems.

- Able to work independently and as part of a small, supportive team.

- Willing and able to travel regularly between regional clinics.

Experience in medical reception or administration would be an advantage. Previous ophthalmic experience is not essential, and training in our systems and processes will be provided.

We value reliability, initiative, good judgement and a willingness to learn.

What We Offer

- Comprehensive on-the-job training.

- A friendly, respectful and supportive workplace.

- Casual employment initially, with hours and travel arrangements discussed during recruitment.

- Supported travel to regional clinics.

- Ongoing training and career development.

- A long-term career opportunity with scope to take on greater administrative responsibility.

- Opportunity to transition to permanent part-time or full-time employment as the practice grows.

- Rewarding work helping regional communities access specialist eye care.

At K1 Eyes, we treat every patient with kindness, respect and professionalism. We are looking for someone who shares these values and takes pride in keeping a busy practice organised and running smoothly.

To apply, please submit your CV and a brief cover letter outlining your suitability, availability and ability to travel regularly between our clinic locations.

📌 Medical Reception & Clinical Support (Tamworth)
🏢 K1 Eyes
📍 Tamworth