Job description

About the role

As a Senior Retail Assistant / Shift Manager, you will help lead the team during your shift while ensuring our customers receive excellent service and the store operates efficiently.

Key responsibilities

- Supervising and supporting team members during shifts
- Providing friendly and professional customer service
- Opening and/or closing the store as required
- Managing registers, cash handling and daily transactions
- Restocking shelves and maintaining store presentation
- Monitoring stock levels and assisting with inventory management
- Ensuring workplace health, safety and cleanliness standards are maintained
- Assisting with staff training and onboarding
- Handling customer enquiries and resolving issues professionally
- Delegating tasks and ensuring daily priorities are completed

About you

- Has previous supermarket, grocery experience




- Has leadership or supervisory experience, or is ready to take the next step
- Has excellent communication and customer service skills
- Has a positive attitude and strong work ethic
- Can work flexible hours, including weekends and public holidays when required

Benefits

- Full-time employment
- Market-competitive salary package, negotiable based on experience
- Opportunities for career progression
- Supportive and friendly team environment
- Training and development opportunities
- The opportunity to take on greater responsibility within the store

Pay: $45,000.00 – $75,000.00 per year

Advantages:

- Employee mentoring program
- Salary packaging

Work Location: In person

📌 Senior Retail Assistant / Shift Manager – Full Time (Surry Hills)
🏢 IGA Darlinghurst
📍 Surry Hills