Integrated Water Management Group (IH2OM) P/L is an innovative Industrial Water Treatment company focussing on providing technical services, specialised chemistry, engineering and equipment solutions for our clients within the Healthcare, Government facilities, Aged Care, Food and Beverage, Agricultural and Manufacturing industries.

IH2OM is currently offering an excellent chance for an experienced Administration Officer to join a rapidly expanding ISO accredited company within the Water Treatment and Chemical Hygiene Cleaning industry.

We are looking for a highly organised, energetic, and proactive person with 3+ years' experience, who can handle a fast-paced and dynamic work environment, working within a team of professionals as well as liaising with customers, suppliers, and fellow employees.

Position Description:

- Office administration and customer service
- Processing customer orders and invoicing
- Customer/Supplier/Logistics liaison, including despatch of products from various warehouse locations

Position Requirements:

- Create quotes and customer orders, ensuring accurate and timely communication.
- Collaborate with the customers, suppliers and internal team to ensure customer service expectations and satisfaction
- Manage troubleshooting of emergency orders and provide timely resolutions.




- Respond to customer service queries and provide updates to customers.
- Take charge of daily administration, processes, and document control.
- Deliver efficient and professional customer service.

The right person will have:

- Proficiency with Database and Order Processing
- Previous experience using an ERP systems will be highly regarded
- Advanced knowledge of Microsoft Office, Excel, Outlook: Mail and Calendar management
- Excellent customer service skills through phone, email, and in-person interactions.
- Have a strong focus on customer service, completing tasks efficiently and following well established procedures.
- Have a team approach and a can do attitude
- Ability to work well within a team, support to other team members where required
- Highly motivated, organised and driven to provide outstanding service to our customers and organisation

Available for Immediate Start. Full time position.

Applicants are encouraged to send your Cover Letter and resume .doc (word) format.

Looking forward to hearing from you.

Integrated Water Management Group.

Job Type: Full-time

Pay: $70,000.00 – $80,000.00 per year

Work Authorisation:

- Australia (Required)

Work Location: In person

📌 Customer Service and Administration Officer (Salisbury)
🏢 Integrated Water Management
📍 Salisbury