Full Time; Sydney: CBD, Inner West & Eastern Suburbs

Key Responsibilities…

- Process improvement/reengineering – study current processes, document them, work with clients and colleagues to reengineer them as required.
- Automation opportunity identification – work with clients’ representatives and RPA developers to identify processes suitable for automation.
- Business case – work with SMEs and colleagues to develop business cases to support automation/process reengineering.
- Capture and document all required material to allow RPA developers to build required solutions.
- Stakeholder management – manage stakeholder expectations, build trust, keep clear priorities, keep realistic timelines and keep them up to date as required.
- Successfully deliver projects in Agile environments at a SCRUM Master capacity (including facilitating Journey Mapping sessions, Sprint Planning, and Sprint Demo sessions with stakeholders).
- Solution architecture design – lead in designing, specifying, and selecting information system solutions considering functionality, data, security, integration, infrastructure, and performance.
- Creating handover documents to be delivered to clients at the end of each project.
- Facilitator – act as a catalyst for process/business owners and process improvement teams (SMEs) to achieve defined improvement of objectives and specific goals.





To be successful in this role you will need…

- Solid Process Excellence experience (e.g. Lean Six Sigma) with proven experience working as a BA or similar role with experience in process reengineering.
- Tertiary qualification and/or relevant industry certifications.
- Demonstrated experience in analysis, interpretation, and translation of business requirements into viable solutions and compelling business cases.
- Proficiency in Business Process Mapping, identifying alternative solutions, and recommending new approaches in order to drive continuous improvement.
- Experience with documentation, functional specifications, cost modeling, and project scheduling.
- Positive understanding of project management processes and methodologies.
- Advanced knowledge of the Microsoft suite (Excel, Visio, Access, Word).
- Exceptional communication and relationship-building skills with strong facilitation, influencing, and negotiating skills.
- Highly developed written skills.
- Proven critical thinking and problem-solving skills.
- Exposure to Agile environment.
- To contribute to project delivery and implementation.
- To be a team player.
- To be a dynamic and motivated individual who takes pride in delivering quality results.
- An understanding of process automation is preferred.

📌 Transformation Consultant/Business Analyst (Sydney)
🏢 Winning Formula
📍 Sydney