Remote Guest Experience Specialist

We are seeking a motivated and detail-oriented Remote Guest Experience Specialist to join our remote team. In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism and care. This position is ideal for someone who enjoys helping people, solving problems, and working in a fast‑paced remote setting. You will serve as a key point of contact for customers, ensuring a smooth and positive experience from initial request through follow‑up support.

Requirements

- Previous experience in customer service, hospitality, call center, or administrative roles preferred

- Strong written and verbal communication skills

- Comfortable working independently in a remote environment

- Basic computer skills and ability to learn new systems quickly

- Reliable internet connection and a distraction‑free workspace





- Strong attention to detail and organisational skills

- Positive attitude and solution‑focused mindset

- Remote work flexibility

- Competitive pay with performance‑based opportunities

- Ongoing training and professional development

- Supportive and collaborative team environment

- Advancement opportunities based on performance

Benefits

- Remote work flexibility

- Competitive pay with performance‑based opportunities

- Flexible scheduling options

- Ongoing training and professional development

- Supportive and collaborative team environment

- Advancement opportunities based on performance

Key Responsibilities

- Respond to customer inquiries via email, chat, and phone in a timely and professional manner

- Assist with

#J-18808-Ljbffr

📌 Active Stylist: Elevate Women'S Activewear Experience (Canberra)
🏢 Lorna Jane Pty
📍 Canberra