About the role

Coordinate patient care, from first contact to treatment scheduling and follow-up. Manage front desk operations including appointments, enquiries, check-in/out, payments and health fund claims. Maintain patient records and ensure compliance. Coordinate dental laboratory work with treatment appointments. Oversee ordering of clinics and laboratory supplies. Act as key point of contact for staff and patients.

Key responsibilities

- Coordinate patient treatment, from first contact to appointment scheduling and follow-up

- Manage front desk: appointments, enquiries, check-in/out, payments and health fund claims

- Coordinate and sequence appointments with on site fabrication of dental laboratory work

- Oversee clinic and laboratory ordering and stock control

- Assist clinical staff with instrument reprocessing

- Bookings, and general practice admin





- Act as key point of contact for staff and patients

About you

- Experience in a dental, specialist, or medical practice (reception, coordination, or management)

- Strong people skills and experience supporting a small team

- Excellent communication, organisation, and attention to detail

- Chairside experience an advantage

Benefits

- Supportive close knit team

- Ongoing training

- Competitive pay, based on experience

- Full-time position

About us

Grass Roots Dental, a locally owned, up-to-date boutique dental practice in Darwin. We have a large existing patient base and work on referrals from other practices with an emphasis on high end implant and prosthetic reconstructive treatment.

📌 Medical Practice Coordinator (Darwin)
🏢 GRASS ROOTS DENTAL
📍 Darwin