The Driver Team Leader is responsible for the day-to-day coordination, supervision and support of drivers and transport services to ensure secure, reliable and customer-focused service delivery. The position acts as the operational link between scheduling, client services and drivers, ensuring journey delivery is completed efficiently, vehicles are appropriately utilised, driver records remain current, and service standards are maintained. The Driver Team Leader is a hands-on operational role focused on daily execution, driver performance, driver compliance, communication and customer outcomes.
Key responsibilities
- Coordinate daily deployment of drivers and volunteers (where appropriate)
- Manage driver attendance, leave coverage and service continuity, including notification to work and payroll and timesheet approvals
- Provide day-to-day supervision, training, mentoring and support
- Conduct driver inductions and workplace orientation
- Coordinate toolbox safety talks and team meetings
- Monitor daily transport operations and coordinate responses to service disruptions
- Maintain license verification systems and Driver Authority renewals
- Track mandatory training requirements and maintain medical assessments and clearance records
- Conduct workplace and vehicle safety inspections and assist with incident investigations
- Contribute to the achievement of strategic and operational objectives
About you
- Current NSW LR License
- Transport for NSW Bus Driver Authority
- Current First Aid Certificate with CPR
- Point to Point Transport registration
- Satisfactory driving record, free of disqualifying offences (reviewed every 3 years)
- Leadership experience in transport and/or human services sector
- Comfortable with various standard and service specific technology suites, like Microsoft 365, Employment Hero, TRIPS transport software, Xero
- National Criminal History check clearance
- National Working with Children Check clearance
- National Disability Worker Screening clearance
Benefits
- Permanent Full-Time employment
- Community Transport (NSW) Multi enterprise Agreement 2011
📌 Driver Team Leader _ Central Coast (Ourimbah)
🏢 Hornsby Ku-ring-gai Community Transport
📍 Ourimbah
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