About Goodyear Autocare

Goodyear Autocare is a trusted one-stop shop for tyres, wheels, mechanical servicing and automotive support. Since launching in Australia, the Goodyear Autocare network has combined local customer service with the strength, systems and reputation of a leading international tyre brand. We are looking for a motivated Truck Service Fitter / 2IC who wants to build a strong career in commercial tyres and join a growing, customer-focused team.

This role suits someone who enjoys practical work, takes pride in quality workmanship, communicates well with customers, and can work independently and as part of a team. Also, the role would involve interaction with customers, providing them with the best possible options as per their needs, and handling their inquiries well to drive sales

The successful candidate will be involved in truck, light commercial and passenger tyre fitting, puncture repairs, wheel balancing, on-site customer service, yard visits and callouts. You will play an important role in keeping customers’ vehicles safe, compliant and back on the road quickly, along with driving sales and customer satisfaction.

What We Are Looking For

· Previous tyre fitting experience, ideally across truck, light commercial or fleet vehicles.

· A professional salesperson with a robust commitment to customer service.

· Good knowledge of commercial tyre work, tyre wear, tyre damage and safe fitting practices.

· Ability to work safely, follow procedures and comply with OH&S; requirements at our workshop and customer sites.

· Effective inventory control and stock take experience (conducted monthly)

· The desire to achieve over and above pre-set goals and K.P.I’s

· A strong motivation to grow sales, improve profitability and benefit from store success.

· Confidence to market the store locally, cold call prospective customers and build relationships within the community.

· Bring new ideas forward with displays, promotions and events at your store

· Strong reliability, punctuality and willingness to assist with callouts and occasional weekend work.

· Confidence to work unsupervised, solve practical problems and make sound decisions on site.

· A positive attitude,



strong customer service mindset and ability to work well with our team.

· Physical fitness and ability to perform hands-on tyre fitting work safely and professionally.

· A current driver licence; a light truck or rigid commercial vehicle licence will be highly regarded.

Key Tasks and Responsibilities

· Driving sales and customer service

· Understand various brands and recommending the right tyre as per the customer's needs

· Providing a high standard of customer service in a professionally presented environment.

· Team management

· Positive knowledge of commercial tyre work, tyre wear, tyre damage and safe fitting practices.

· Remove, fit, repair and replace truck, light commercial and passenger vehicle tyres.

· Inspect tyres for damage, wear patterns, pressure issues and safety concerns.

· Attend customer yards and fleet sites to complete tyre fitting, inspections and service work.

· Communicate clearly with customers regarding tyre condition, service requirements and safety recommendations.

· Maintain a clean, safe and professionally presented work area, vehicle and equipment.

· Follow all safety procedures, site requirements and company standards.

· Support the workshop team with general tyre, wheel alignment and customer service activities where required.

· Support the key accounts and provide them the monthly scorecard as per the service standards and provide them with proactive advice to lower costs.

· Attend customer yards and fleet sites to complete tyre fitting, inspections and service work.

· Communicate clearly with customers regarding tyre condition, service requirements and safety recommendations.

· Maintain a clean, safe and professionally presented work area, vehicle and equipment.

· Follow all safety procedures, site requirements and company standards.

Key Performance Indicators





Performance in this role will be measured against clear, practical KPIs that support safety, customer service, productivity and quality workmanship.

KPI Area

Expected Standard

Safety and compliance

Follow all OH&S; procedures, complete work safely, and maintain zero avoidable safety incidents.

Job completion

Complete allocated tyre fitting, repair, balancing and onsite jobs accurately and within agreed timeframes.

Customer service

Maintain professional communication with customers, provide clear recommendations and support repeat business.

Quality of workmanship

Ensure tyre fitting, repairs and inspections are completed to company and industry standards with minimal rework.

Business Growth

Build more profitable store-based accounts and manage their service standards

Callout response

Respond reliably to rostered callouts and urgent fleet work when required.

Fleet inspections

Record tyre condition, tread depth, pressure concerns and replacement recommendations accurately during yard visits.

Team contribution

Support workshop operations, assist team members and contribute to a positive, productive work environment.

Why Join Us?

· Be part of a recognised national automotive and tyre brand.

· Work with a supportive, hands-on team that values safety, service and practical skills.

· Opportunity to grow your commercial tyre and fleet service experience.

· Ongoing training and development.

· Encourage entrepreneurship and business ownership

· Potential to benefit from business growth and profit-share opportunities.

· Staff discounts on tyres, wheels and automotive services for you, family and friends.

Culture and Career Opportunity

Our culture is built on safety, teamwork, reliability and customer care. We look out for each other, take pride in our work and support people who want to develop their skills and take ownership of their role.

How to Apply

If you are ready to join Australia’s leading tyre and automotive service network and want a practical role with career growth, we would love to hear from you.

Please apply now. For questions about the role, please contact Harbhajan.

Email: ***************@goodyear.com.au

📌 Assistant Store Manager/ Tyre Fitter (Garbutt)
🏢 Creative developers
📍 Garbutt