Job Type
Permanent position | Full time position

Job Description

Position: Aged or Disabled Carer (2-5 positions available) Employment Type: Full-time (38 hours per week) Employer: Arco Life Disability and Mental Health Care Pty Ltd

Location:
North Kellyville, NSW 2155

Salary:
$80,000 per annum plus superannuation About the Business

Arco Life Disability and Mental Health Care Pty Ltd is a registered NDIS provider based in North Kellyville that delivers personalised disability and mental health support to participants across Sydney's north-west and greater metropolitan area. The business supports people living with physical disability, intellectual disability, age-related frailty and psychosocial conditions, providing assistance with daily personal activities, community participation, domestic assistance and supported independent living in the participant's own home and in the wider community. Arco Life has built its reputation on continuity of care — matching support workers to participants so that relationships are stable, routines are respected and families can rely on the same familiar faces — and on the professionalism with which its team applies the NDIS Practice Standards and the NDS Code of Conduct.

The organisation's values centre on dignity, choice and control, cultural respect and the least intrusive form of support that still keeps a participant safe. Its workplace culture is collaborative and hands-on: support workers are given structured induction, ongoing training in manual handling, infection control and mental health first aid, close supervision from experienced coordinators, and genuine input into the care plans they help deliver. About the Position

The Aged or Disabled Carer provides direct,



day-to-day personal care and support to Arco Life participants in their homes and in the community, working to each participant's individual NDIS plan, care plan and, where one is in place, behaviour support plan. The role covers assistance with personal hygiene, mobility and transfers, meal preparation, medication prompting, domestic tasks, transport and community access, together with the social and emotional support that allows participants living with disability, mental illness or the effects of ageing to remain safely and comfortably at home. Because support workers attend participants largely unsupervised, the position carries substantial responsibility for observing and reporting changes in a participant's physical and mental health, maintaining accurate service records, and escalating risks and incidents promptly.

The Aged or Disabled Carer is the point at which Arco Life's care planning becomes real for the participant, and the quality, consistency and safety of the service the organisation provides rests directly on how this role is performed.

Key Responsibilities
Provide assistance with personal care activities including showering, bathing, toileting, continence support, oral hygiene, grooming, shaving and dressing, in a manner that preserves the participant's privacy and dignity.

Assist participants with mobility, positioning, transfers and the protected use of aids and equipment such as hoists, slide sheets, walking frames and wheelchairs,



applying correct manual handling technique at all times. Deliver support in accordance with each participant's NDIS plan, individual care plan and behaviour support plan, and support the participant's own choices about how and when that support is delivered. Prepare and serve meals and drinks in line with dietary requirements, texture-modified diets, allergies and cultural preferences, observing safe food handling practices.

Prompt, assist with and record the administration of medication in accordance with Arco Life's medication management policy and the participant's medication chart. Carry out domestic assistance tasks including cleaning, laundry, linen changes, rubbish removal, shopping and general household organisation to maintain a safe and hygienic home environment. Provide transport and accompany participants to medical and allied health appointments, shopping, social activities, education and employment, and support participation in the community.

Provide social support and companionship, encourage the development and maintenance of daily living skills and independence, and support participants to build and sustain social connections. Support participants living with mental health conditions in line with their recovery goals, using calm, consistent communication, recognised de‑escalation approaches and the strategies set out in the relevant support plan. Observe, monitor and document changes in a participant's physical condition, mental state, mood, behaviour or home circumstances, and report those changes promptly to the coordinator or manager.

Complete accurate and timely progress notes, shift records, timesheets and service documentation in the organisation's client manag

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