InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, Current Zealand and Singapore and growing.

About you:

You are an experienced supervisor with a background in leading teams to deliver operational excellence and customer service. You are highly organised and have meticulous attention to detail. You may have led teams in either direct customer service delivery industries such as retail or in facilities or construction. Further you will also:

- Demonstrate excellent verbal and written communication skills
- Have the ability to gather information and maintain data and information integrity
- Be adept at identifying and resolving issues and problems
- Have a current unrestricted drivers license

About the role:

You will report to the Park Manager and be responsible for supervising the operations team in providing park, burial and cremation services to the community.

A typical day in this role will have you organising and assisting with the daily workflow for the team completing park maintenance, customer service, gardening and capital works. This is a very hands‑on role and you will also be expected to support the teams and contribute in achieving financial targets.

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs




- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant Program
- We are a diverse workplace and equal opportunity employer

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.

*As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.

Additional Information Job Number Job Category Event Management Location 158 Ferny Avenue, Surfers Paradise Queen 4217, Australia VIEW ON MAP ( Full Time Located Remotely? N Position Type Management Event Operations Manager - Events About the Company Marriott International portfolio of brands includes JW Marriott alongside 29 other Marriott brands. Marriott International is the world’s leading global hospitality company, with more brands,



more hotels and more opportunities for associates to grow and succeed. JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co‑workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. About the role Responsible for all operational requirements of the Event Operations department, including but not limited to client liaison, requirements and requests, food and beverage service and quality, associate engagement, compliance of safety and hygiene and other quality measures and commercial performance including delivery of budgeted profitability. The Event Operations Manager will be required to assist in the Management and Leadership of other Operational areas of the hotel when and if required and as directed by the Director of Operations. Critical responsibilities: ASSOCIATE RELATED Oversee the management and leadership of the Event Operations Department on a day to day basis to achieve high levels of guest and associate satisfaction, whilst driving commercial outcomes in line with key performance indicators and ensuring quality including compliance and safety is maximised. Ensure associate

📌 Pricing Operations Manager (City of Gold Coast)
🏢 Flight Centre
📍 City of Gold Coast