25 Oct
|
Queensland Performing Arts Centre
|
Brisbane
25 Oct
Queensland Performing Arts Centre
Brisbane
Queensland Performing Arts Centre - South Brisbane QLD
Location: South Brisbane, Queensland
Salary: $165,000 per annum + superannuation
Employment Type: Full-time
Application Closing Date: 8 November 2026
Lead the dining & hospitality experience at one of Australia's premier cultural destinations
About Us
Queensland Performing Arts Centre (QPAC) is one of Australia's leading cultural destinations and the proud home of live performance in Queensland. Now with five theatres, including the new 1,500-seat Glasshouse Theatre, QPAC is Australia's largest performing arts centre under one roof, with capacity to welcome around 2 million visitors each year across more than 1,400 performances. From blockbuster musicians and ballet to theatre, music, opera and comedy, QPAC brings exceptional live performance to audiences year-round.
About The Role
QPAC is seeking an exceptional dining & hospitality leader to shape the future of QPAC's dining, bars, functions and hospitality operations. As a member of the Senior Leadership Team, this new role offers a rare opportunity to lead a large-scale, multi-outlet hospitality portfolio while influencing the end-to-end visitor experience across one of the country's most iconic arts precincts.
Reporting to the Chief Financial Officer, the Head of Dining & Hospitality will provide strategic and operational leadership across QPAC's extensive hospitality footprint, including:
Five hospitality venues including Lyrebird, Tomtom, Storytellers, Russell Street Wine Bar and The Green Room
Nine bars throughout the venue
Functions, premium hospitality and special events
Culinary production and kitchen operations
Hospitality supply chain, inventory and commercial performance
This role combines hospitality excellence, commercial acumen and people leadership to deliver outstanding visitor experiences while driving sustainable financial performance.
Key Responsibilities:
Develop and deliver QPAC's Dining & Hospitality strategy, aligning financial sustainability, guest experience and operational excellence.
Lead a large and diverse hospitality workforce through a team of senior leaders including Executive Chefs, Operational Managers and hospitality specialists.
Drive commercial performance across food, beverage, functions and hospitality operations, with accountability for profitability, revenue growth, labour productivity and cost control.
Partner closely with our Marketing team to create innovative hospitality offerings, customer experiences, promotions and loyalty initiatives.
Oversee hospitality delivery across restaurants, bars, functions and major events, ensuring consistent standards of service, presentation and quality.
Lead continuous improvement, innovation and transformation initiatives across hospitality systems, service delivery and customer experience.
Ensure compliance with food safety, liquor licensing, workplace health and safety and other regulatory requirements.
About you
You are a strategic dining & hospitality executive who thrives in complex,
customer-focused environments and can balance big-picture thinking with operational excellence.
You will have qualifications and experience in Operations Management, Hotel/Hospitality Management, Quality Management, Project Management or closely related field and will bring:
Extensive senior leadership experience within hospitality, hotels, venues, tourism, entertainment or similar customer-facing commercial environments.
Proven success leading large, multi-outlet hospitality operations with accountability for commercial and operational performance.
Strong financial and commercial acumen, including experience managing large budgets, profit and loss performance, labour costs and revenue growth.
Demonstrated ability to lead large and diverse teams, build leadership capability and create high-performing service cultures.
Exceptional stakeholder engagement skills with the ability to influence across multiple business functions.
Experience driving innovation, continuous improvement and customer experience initiatives.
Solid understanding of hospitality compliance requirements including food safety, liquor licensing and workplace health and safety.
Why Work at QPAC?
Working at QPAC means being part of one of Australia's leading performing arts centres. With a vibrant and supportive workplace culture, our people are passionate about delivering exceptional experiences for audiences and artists alike.
Our people also enjoy a range of benefits designed to support wellbeing, connection and a great workplace experience, including:
- Complimentary and discounted tickets to performances of your choice all year round
- Employee discounts on merch
📌 Head of Dining and Hospitality (Brisbane)
🏢 Queensland Performing Arts Centre
📍 Brisbane