Knowledge Management Lead — Customer Support (Sydney)

Knowledge Management Lead — Customer Support (Sydney)

25 Oct
|
Digital Health
|
Sydney

25 Oct

Digital Health

Sydney

Australian Digital Health Agency in Sydney is seeking a Senior Program Officer to shape knowledge management and customer support for My Health Record services. You will develop knowledge articles, procedures and policies, and drive improvements across contact centre operations.

You will partner with stakeholders, research complex issues and ensure compliance with regulatory requirements while supporting continuous service enhancements and workshops that uplift customer experiences.

📌 Knowledge Management Lead — Customer Support (Sydney)
🏢 Digital Health
📍 Sydney

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