Service Desk Lead (Brisbane)

Service Desk Lead (Brisbane)

25 Oct
|
Queensland Government
|
Brisbane

25 Oct

Queensland Government

Brisbane

Queensland Parliament's ICT Operations and Cybersecurity team is seeking a Service Desk Coordinator to lead the day-to-day operations of the Service Desk, delivering responsive ICT support across the parliamentary precinct and mentoring a dedicated team.

You will manage L1/L2 support, triage requests, and ensure incidents are resolved within SLAs, while driving continuous improvement of knowledge resources and client experiences.

📌 Service Desk Lead (Brisbane)
🏢 Queensland Government
📍 Brisbane

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