Previous experience with billings admin is strongly desirable & full working rights.

We are looking for someone with minimum of 5 years experience in the role.

ROLE DETAILS

- Location: Sydney CBD
- Hourly Rate: Up to $47 per hour + super
- Contract: 4 - 6 weeks with potential to extend / go perm
- Start Date: Immediate
- Hours: Full-time, Monday to Friday, 8:00am-4:00pm
- Working Arrangements: On-site

ABOUT THE COMPANY

This well-established specialist healthcare practice is known for delivering exceptional patient care within a premium private healthcare environment. With a warm, welcoming culture and a strong focus on personalised service, the team is passionate about making a meaningful difference in patients' lives. You'll be joining a collaborative, close-knit team that values professionalism, compassion and initiative, with an exciting chance to contribute to a growing practice.

About The Role

An exciting opportunity for a senior Medical Administrator to support the smooth running of a busy specialist healthcare practice. With a key focus on Medicare billing, invoicing and broader administrative support, you'll work closely with clinicians and the wider team to deliver seamless day-to-day operations. This varied, hands-on role is ideal for someone who enjoys taking ownership, thrives in a fast-paced environment and brings a warm, proactive approach to patient care.

DUTIES

- Manage Medicare billing, claims processing and private patient invoicing
- Process payments, reconcile accounts and support general financial administration
- Coordinate patient appointments, bookings and specialist schedules
- Maintain accurate patient records and confidential medical documentationManage patient onboarding, consent forms and related administration
- Liaise with clinicians,



specialists and external healthcare providers
- Respond to patient enquiries with professionalism, empathy and discretion
- Provide reception and front-desk support when required
- Assist with broader administrative tasks and identify opportunities to improve internal processes

SKILLS & EXPERIENCE

- Previous experience in medical administration, ideally within a private specialist practice
- Demonstrated experience with Medicare billing and claims processing is essential
- Strong understanding of private medical billing, invoicing and accounts administration
- Experience with payment reconciliation and broader financial administration highly regarded
- Familiarity with medical practice management systems such as Genie, Gen 2 or similar
- Excellent organisational skills and strong attention to detail
- Confidence working autonomously and managing competing priorities
- Warm, empathetic communication style and the ability to navigate sensitive patient interactions
- Proactive, adaptable and happy to support across a variety of administrative functions
- Payroll exposure would be advantageous but is not essential

BENEFITS

- Competitive hourly rate of up to $47 per hour + super
- Convenient Sydney CBD location, close to public transport
- Monday to Friday hours, supporting a consistent work routine
- Opportunity to work within a premium specialist healthcare practice
- Supportive leadership and a collaborative, welcoming team culture
- Varied and engaging responsibilities beyond traditional reception duties
- Potential for contract extension based on business needs

We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

We are committed to fostering diversity, equity and inclusion.

📌 Senior Medical Admin (Sydney)
🏢 Lotus People
📍 Sydney